Advanced Heating & Air Conditioning, Inc

They did a great job of replacing our 25 year old air conditioner unit. The new one is much more modern and nice. The city inspector told us they did a very good job.

Our central air system needed R22 refill so I called asking for a quote and schedule an appointment. Brooke showed up at the end of the day and spent 15 minutes without fixing the problem. Apparently they don't service Trane unit anymore because they are older model. We got charged 140 for diagnosis before she left. As a business claiming to be independent Trane specialist I'm appalled with their deceptive ways.
-Why didn't you tell me over the phone that you don't service my unit.
- There is a shortage of some refrigerant due to supply chain disruption but some companies won't tell you but capitalize on your lack of knowledge.
- In 2020 R22 refrigerant were being phased out but only recovered, recycled or reclaimed supplies will be available.
-I'm removing your sticker on my furnace to prevent another consumer getting scammed.
I want every consumer reading this review to be aware and do your research and choose wisely. There are good small business out there that are honest and deserve your business..

I had an AC unit installed in May by the team at Advanced Heating and they were nothing but professional. The estimate took a few minutes and was super informative and honest about my options. Installation was approved and scheduled in a matter of days. The installation took one working day and was super non-invasive. The technician took me through the process start to end and was extremely communicative with any decisions that needed to be made. We ended up needed to move the placement from the estimate and they made sure to get my approval before anything was installed. The system is running great and saved us from the heat wave. I'll be using AHAC for all my needs from now on!

A+++

I don't usually write reviews but when someone does an outstanding job, I think they should be recognized.

We had seven different companies quote our project. It was a major remodel involving moving the HVAC from the garage to the attic space above the second floor. Greg spent a lot of time understanding our project and recommending ways to improve the system. Advanced was the only company to propose adding additional cold air returns to balance the air floor better. Our two-story home only had a single cold air return, but Greg proposed adding an additional 6 cold air returns (one in each bedroom and one in the library). He also proposed a three-zone system to better balance the upstairs, downstairs, and the new master bedroom over the garage. Greg’s solution was the most complex of any of the seven quotes we received but it was not the most expensive. In fact, the Advanced quote was right in the middle.

I did some research about the company and based on the reviews we selected Advanced. Even though we had several months of demo and construction ahead before we would be ready to have the new system installed, Greg suggested that we buy the HVAC unit, and they would store it until we were ready. He was pretty sure that there was going to be a significant price hike, so this assured us the lowest cost. We went ahead and followed Greg’s advice. At that time no one anticipated all the supply chain problems that were on the horizon. If we had waited to order the system until we were close to being ready, we would have been out of luck for many months.

But one thing we didn’t order in advance was the ductwork – who would have guessed that flexible ductwork would be out of stock. But that is exactly what happened when it was time to do our installation. Greg and the team at Advanced went out of their way to find the ductwork we needed. They searched all over the Northwest finding a box of ductwork in Washington, another box in Montana,… They somehow managed to get just enough ductwork to do our installation.

Unfortunately, due to other delays in the project, the system was scheduled to be installed in an uninsulated attic space in August right during Portland’s 109-degree heatwave. The crew came early in the morning and worked as long as they could safely each day. That was real dedication.
But how did the finished project turn out? The three-zone system is fantastic. Every morning when I get up all three zones are within one degree of each other and there are no more hot/cold rooms in each zone. All the extra ductwork for the six new cold air returns has really helped balance the rooms. Even on the coldest days this past winter the entire house was consistent and comfortable.

I highly recommend Advanced Heating and cooling for three reasons. 1) They sell Trane HVAC units – we have used Trane in the past with excellent results. 2) They are reasonably priced, not the cheapest and definitely not the most expensive. 3) They have a committed team of professionals who go above and beyond what you typically get.

Advanced Heating was willing to replace an old PTAC (through the wall air conditioner) that other hvac companies wouldn't bother with. Others told me they couldn't get one or wouldn't consider replacing my old unit. Advanced didn't hesitate to find one and install it in a timely manner.

They were also the only company that was able to figure why my 2 year old furnace (purchased and installed by another local hvac company) sounded like a jet taking off on start up.

In other words, ADVANCED CARES enough to take time to help their customers and has knowledgeable people working for them. I'm so appreciative of that.

They came out to install/relocate vents for our 2nd floor remodel. They were on time did their work and cleaned up nicely. They even came back after other work was completed to put the finishing touches on one item.
Advance installed our furnace about 6 years ago too. Good local company. I recommend them for your HVAC needs.

Five years ago, Advanced Heating installed a new Heat Pump system in my mother's house that didn't go well. The installation was done poorly, but sometimes that happens and Advanced made it right at no extra cost. A few months ago the temp regulating electronics malfunctioned, but sometimes equipment fails and Advanced made it right at a reasonable cost. I am so impressed with Advanced Heating's high regards for customer satisfaction that I chose Advanced Heating for my own Heating and AC system (that was installed perfectly and has been running great for 2 years) and my daughter's Heating system (that was installed perfectly and has been running great for 2 months). I rarely post online reviews—maybe because I can't write short reviews—but their service has been so impressive these past 5 years it wouldn't be right not to tell others about Advanced Heating's superb efforts to achieve and keep our high satisfaction.

We are extremely happy with the service we received. The installers were very polite and did their work as professionals. S We have no problems with the system and would highly recommend this company.

Advanced Heating & Air Conditioning were amazingly quick and responsive in getting a basic minisplit installed in a rental in a compressed timeframe before tenants moved in. There was a misstep with the permit details but they were prompt to address it. Crew was in and out in a single day. Would recommend.

Advanced Heating did a fantastic job! Clean, fast, and professional. Greg was excellent at showing us our options for a great heating and cooling system for our home.