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Bruce Heating & Air Conditioning, Inc. Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jon Patterson

Fantastic work by the technician, diagnosed the issue quick - had an instant quote and parts available to repair. Even though it was an after hours rate- I still feel like I got a great deal with them coming to my home same day and fixing it so quickly. Thank you to the technician and Dispatcher Andrea (hope I spelled your name correctly) for being so patient and helpful getting our issue resolved!

Stacy Wardle

Bruce Mechanical has been doing Service work for my place of employment for many years. They respond quickly and are very reliable. Chase was our tech today. He was very professional, polite and efficient. He checked in a few times to update us on the status of where he was at with things.

Jennel Bieber

We had the best experience with Bruce Heating & Air Conditioning! Our air conditioning broke over memorial weekend. With just one call, and we we’re connected to a great technician, Chase. He was able to diagnose and solve our issue right away. He was professional and explained what needed to be done to get keep our air conditioning up and running! We appreciated the expedient same day service on this hot sunny day!

James Clabo

Richard was on time, accurately identified the issue and had the parts on hand to do the repair. I have a maintenance program through Bruce and I believe that is why my entire system is running at peak efficiency. I recommend them to everyone that has an HVAC system.

Michelle Lane

They're the ones that installed my heater before we bought our house. So I called them when we realized that my thermostat was blank.We tried to problem solve, and was unable to fix it. So Richard came out after working all day and had a smile on his face. Dealt with my dogs. And was truly a life saver. I look forward to having them also come fix our gas fireplaces so we can enjoy them too! So happy to know that they do so much! So thankful for such wonderful staff. Mind you he got out of bed to come help me, and stayed to fix everything until 1am, after having a long really busy Friday. I'm so thankful for him, I will be asking for Richard from here on out. Thank you for having quality, caring, compassionate, and knowledgeable staff that you can tell care about you as a customer and care about their trade. You've earned a devoted customer!

derick menendez

Gentleman named Chase was personable, very knowledgeable. And best of all had an amazing go getter attitude. He showed up and rolled with the punches. Great overall service provided by Chase.

Dianne Mullins

My appointment was for a regularly scheduled maintenance check. I've had them out many times over the years as I have a yearly contract with them. I have only good things to say about their service and professionalism. They are always on time and they do a thorough check of my HVAC system in the house as well as the outside AC unit.

LaDonna Sterling

AC technician was willing to explain all parts of the process and what choices I had. He explained his recommendations fully, and answered questions respectfully. He was prompt and professional.

David Hetzer

Very prompt, knowledgeable, and trustworthy. I have one question about UV component of system. How do you check that the UV component is working properly? I forgot to ask during May visit.

Lois Vandecar

Hi. Bruce's Heating and Air Conditioning has always been very responsive when we've needed them. They have excellent service technicians that are very skilled and professional. We appreciate having them in the area.

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