Clawson Heating & Air Conditioning

Technician Justin was on time, answered all our questions and performed regular maintenance needed. Thank you Clawson. First time using this service but will continue for sure. Locally owned business.

Whenever I need repairs of any kind I worry if a company will be professional and have integrity. Will they try to sell me something I do not really need and charge me outrageous prices?
Well, Clawson Heating was fabulous! My service man was Philip Johnson and he was very honest and professional. He explained the issue with my furnace using video and quickly made the needed repairs at a reasonable price. Philip and Clawson Heating have convinced me to be their customer for life!

We have used Clawson Heating and Air Conditioning since our house was built in 1997. They have been nothing but professional, responsive and honest. Our furnace and air conditioner need to be replaced and I will absolutely use Clawson to help with the purchase and installation of these items.

The customer service of this company is phenomenal! Good phone response and personality. I needed an emergency AC repair and called on Friday, but they were so busy that I could only get an appointment for the following Wednesday. However, they had a cancellation and were able to move my appointment up to Monday! The technician (Brent) was very efficient. He quickly diagnosed the issue and found a rusted out pump. He replaced it and checked the entire system to make sure everything was working perfectly. He was very nice and cordial and was super quick. I will definitely use Clawson again for any of my heating or cooling issues.

The office staff at Clawson was so friendly and helpful and the service call was excellent. I felt the repair man ‘Phillip’ was respectful, explained things well and had integrity. As it turned out, he able to repair my furnace while he was here. When I need a bigger job in the future, I will definitely use this company. Thank you so much!
Christine

Clawson helped me with a furnace issue on a weekend. The dispatch and the technician were both very friendly and professional and I appreciated being able to get on the schedule quickly. They even did a follow-up visit when my furnace shut down again a day later. My only 2 criticisms were lack of transparency on pricing during the job (I was very surprised at the amount of the bill) and even after 2 visits and all that $, I had to call another vendor.... it was a simple pressure switch that needed to be replaced (not likely a clog in the ventilation). I did appreciate their attentiveness, however.

I had them diagnose why my electrical bill was excessively high. The Service Rep was very friendly and competent. He explained and showed me what he was doing. He also explained to me the options I have to improve energy savings.

My heater went out, and with this cold snap I was worried I might be without it for at least a few days before they could get to me. I was surprised that they could send someone out right away since I am a preferred customer because I have a service contract with them. The technician was here about 30 minutes later and had me up and running very quickly. He was extremely professional and knowledgeable.
Every time I have used their services I have been more than satisfied with their professionalism and service.

Our heating bill was enormous last January and our former heating company didn't give us satisfactory service, so on the recommendation of a friend I called Clawson Heating. Phil Johnson came out right away to help us figure out what was the problem. Not only did he give us detailed and educational information and a fair estimate, he also told us that our heat pump hadn't even been installed to code and was getting to the end of its economic life. By this time, in the middle of our extreme cold spell, we didn't dare run our old heat pump because our heating bill would have been so high (over $800/month the way the old heat pump was working). Yikes!

In the end, we decided to get a new unit. Yes, it was a huge expense, but we really had no other choice. Carly Moore and Phil did everything they could to get us a new unit because except for a couple of space heaters, we were without heat for over a month in the extreme cold. Clawson's put us on a priority basis; supply chain issues weren't their fault.

Finally, in March. we were able to get our new heat pump installed. Tyler Hanefeld and his crew got here early in the morning, and stayed until after dark getting everything working right. The crew cleaned everything up, and left things clean as a whistle. Everything is now working flawlessly and our heating bill went 'way down.

I only have the highest praise for everyone at Clawson's. Their responsiveness, friendliness, work ethic, and customer service is outstanding. I don't have enough superlatives when it comes to reviewing this company. Thank you all for your awesome customer service and expert installation. We are extremely happy customers and have already highly recommended you to others. If I could give you 10 stars I would. Or 25!

June 27th 2022
We weren't getting any cold air from our unit for some reason; I called Clawson's this morning and Carly had Phil Johnson come today. He arrived right on time and checked everything out. I appreciated that he wore booties in the house. He was able to quickly diagnose the trouble, and had us up and running in no time. and told us exactly what the glitch was. The unit itself wasn't at fault, and we were glad to hear that.

I so appreciated Phil's professionalism and his willingness to come out so quickly when he was already so busy. We'd really been having a hard time in the 100° heat; our house faces west, and it's so wonderful to have cool air flowing again.

Thank you, Carly and Phil, for helping us out so quickly. One again, we were so pleased that we'd had our new unit installed by your company. If I could give you another 25 stars, I would!

Used these guys several times on my 30-year-old furnace. One night before the end of February snowstorm my furnace finally passed away. 9 inches of snow outside and now freezing inside Called clawsons and had a Tech out the next day who confirmed that the furnace was on life support. After saying a few words regarding the long rewarding life of furnace we pulled the plug. Yyou can never really replace your first furnace but the new more efficient furnace is doing a great job keeping our tootsies nice and warm. Thanks a bunch guys....