Central Air Heating, Cooling & Plumbing

Submitted an inquiry at 8am, had someone out by noon and the repairs were done by 1. Super quick service, courteous and professional and easy to work with. Our tech Zach was very knowledgeable and personable and was able to quickly diagnose and deal with the issues. He was in and out with such efficiency that our normally sensitive dog didn’t even notice. Highly recommend!

Ryan did an outstanding job - fixed within 4 hours of our call. Thank You!

Called this morning with a leaky water heater. The lady I talked to was very nice and took all my information. An appointment was made for today. Ryan was the service man. Very happy with the taking out of water heater and replacing it with a new one. I was given choices of heaters. Ryan explained each one and no pressure. Also Michael, the apprentice was nice and both men were very professional. I’m so happy I called Central Air.

I contacted four sources for a new water heater and the team at Central Air are all friendly and so helpful throughout the entire process. I required some additional accommodations and the extra care exceeded my expectations. Ryan and Kody are excellent installers. They explained clearly the process to switch out the old. It felt great to learn the convenience and safety features on the new tank… Best price too!

Stan Shrock was excellent. He came out on an emergency call in the middle of a rain and wind storm and fixed our leaking outside pipe. He was efficient and knowledgeable and we couldn’t have asked for better service. This Company is wonderful to work with and provided same day service when others would not. The office was excellent to work with too. 5 stars all the way!!!!

Matthew is awesome. He explained what he was looking at and why. Which I appreciated. It helps me understand my HVAC equipment better. Thank you Matthew!

Super happy to have found such a great company. Everyone I spoke to was very helpful and answered all of my questions. They were able to schedule me within a few days of calling and Matthew fixed the problem. He also explained everything and gave me all my options. The company that installed the hvac system couldn’t come out for 3 weeks which ended up with me finding you guys and you getting a customer for life. Thank you so much!

We have a sewage pump in our basement, which failed us mid-day on a Saturday. This left the basement occupant unable to use any sink or the toilet. I went to Yelp to find a plumber. There was only one response over the weekend, from a company we didn't use. Monday Central Air Heating, Cooling & Plumbing contacted us. Their plumber came out in late morning, made a run for parts, came back and installed the pump. To that point everything was fine. Everything would be better than fine by the end of this review. Please continue reading. When it came time to test the pump the plumber found out the hard way that a coupler was loose, and he told me that he forgot to torque down the bolts. That caused grey water from the sewage pump to spray about the area. Unfortunately for the plumber, he took the brunt of the spray, which saved our food pantry almost completely. My wife, son and I spent quite a bit of time finding and cleaning what needed. I asked the plumber if there was anything his company could do to make up for the honest accident, and he talked with his boss about it. I spoke with the manager today, stating that nothing of value got permanently damaged, and I asked for a specific amount of money off the price for our inconvenience. To my surprise, the manager pretty much double what I'd asked for.

Some things went incredibly well here. 1, it's VERY obvious that Central Air Heating, Cooling & Plumbing stands behind their work, and that's my biggest concern when hiring a contractor. This company aced the test. 2, The plumber himself had the integrity to say that he overlooked tightening the bolts. He even put that on a report to his boss. Integrity test aced. 3, The work itself turned out great. 4, They came out on the first business day after the pump failed.

I've reached out to these folks originally to install an AC back in 2021 after reading great reviews. AC was already plumbed for the house but we wanted to install a unit in anticipation of the crazy hot PNW weather during that summer. The folks were very timely with scheduling with great updates as the appointment came close. The people who installed were professional and did a pretty good job. There was a small oversight (believe the power was routed incorrectly), but the folks addressed in a follow-up appointment very quickly. They also helped with a smart thermostat installation at that time as well. Been having no issues with the AC since then and I even got a complementary HVAC inspection the following year! Again, great customer service all around.

I didn't realize that this same company also did plumbing. I reached out to them once again notifying them of a running toilet which the plumber Stan was able to figure out was due to a degraded seal ring. Unfortunately Jacuzzi has stopped producing toilets recently and we could not find the parts. The only option was to replace the toilet. Stan told me he could do it that same day (!) if I provided him with the new toilet. Ran to my local HD, picked out my toilet, and Stan installed it. To add to this, we had a bidet seat that we've been wanting to install as well and had issues doing so due to tight bathroom space (the only option being to pull the toilet out and install the seat along with the toilet). Stan was able to include the bidet installation with the initial quoted price! He did this and the toilet installation all in 1 hr, on the same day, and was courteous/respectful and provided great updates throughout the whole process. Clean up was great and he helped dispose of the old toilet. Thank you so much Stan!

So with that, I highly recommend this company to anyone looking for HVAC or plumbing needs! I've always had a wonderful, prompt response and you can tell customer service is one of their most important values!

Central Heating and Cooling provided great feedback on my questions, were quick to respond to my calls and text messages, and more importantly fixed my furnace. I signed up with them after an informative talk with their technician and repair specialist, Chris. He was fantastic at repairing the broken heating unit and answered all my questions. High recommend if you are needing your heating and cooling quickly and efficiently fixed.