Do not waste your money and time with this company. The new owner is very rude and disrespectful. Shows up after being 9 hours late with no notice. Has an excuse for everything and does not except responsibility for anything he did wrong. Very poor customer service.
Absolutely the worst service I’ve ever received. First, the guy that came out charged us over $750 to service our 3 units and said our air filters were ok. He did not produce a receipt, he said he was emailing it to us which never happened. Within 2 days our upstairs unit reached 85 degrees and, come to find out, one of our downstairs units wasn’t working at all. The owner came out and admitted that the first guy had probably not even checked our filter and that he clearly did not really do anything. He also admitted that $750 seemed way out of wack. He got our upstairs unit working “ok”, but not great and then it took 2 weeks for him to come out and fix the downstairs unit. We still have not received our filters a month later and after calling several times he still has not produced a receipt for the initial payment. However, he did admit “seeing” it and it was only around $300 which I still have not been reimbursed for. I finally had enough and called the credit card company to stop payment completely. I have no clue how these people have anything but poor ratings. The are simply the worst and do not deserve to be in business.
Wortman was excellent and we felt we were in good hands right from the beginning. The installers were tidy, very respectful of the house, they worked well together and answered any questions that came up. It's great to have a crew as pleasant as this group was. I know without a doubt we would recommend Wortman's, both for the ease of dealing with the company itself and in the strengths of the people they employ. We really appreciate how smoothly this process went and would love for you to pass on our appreciation to the team and the owner of the company.
Benjie was awesome if I could give him more stars I would he was super sweet and efficient highly recommend!!!! I would also like to add that Virginia has been extremely kind patient and thorough....I'm impressed at how she always responded immediately to my many questions I really like her...thanks everyone! David Colten and Roberto came out to repair and install and I can't tell you how truly blessed I am....They we're above and beyond professional...I feel so taken care of and relieved knowing how thorough they were...I am so impressed I can't say enough good things about this company ..thank you all so much for everything! Highly recommend Wortman!!!! If you want honest efficient kind and above you'll go to them🤗
Greg was a great technician. Didn’t stop working until he had the problem fixed. Nice guy who was genuinely concerned about getting our furnace power restored. Gave thorough explanation and was easy to talk to. Would highly recommend Wortman because of all their great technicians
Very pleased with both the sales side and service/install side of the company. Great communication and great people to work with. I received bids from several companies before chosing Wortman and the price is very fair and competitive. They even helped me with the rebates from the utility companies that I qualified for based on my new high efficiency units. Do not hesitate to do business with Wortman heat and air. Ask for Virginia, she’s great.
They replaced my complete Heating & AC System and it feels so nice in the house now. The crew put in a 12 hour day the first day to ensure we had heat that night as it dropped to 24 degrees that night. Very professional crew and excellent workmanship. Highly recommend them.
Wortman Air is absolutely the BEST! I cannot begin to express how much I appreciate the top service I always am given by this company. They recently installed new duct work, a new AC and furnace, plus installation, for me. For both the duct work and AC/furnace install, they took their time so that they would do the highest quality job. The 2 men who did the duct work were here three full days making sure that my new duct work was installed properly so that it would last for many, many years. The 3 men who completed my AC/furnace installation, plus new insulation as well, were also very thorough and took several days meticulously doing this install as well. From the sales department, to the service technicians, to the owner, to receptionist, every person at Wortman Air is very professional, honest, helpful and friendly. AAA+ for service, honesty, integrity, quality and professionalism. I highly recommend Wortman Central Air. You can't go wrong with Wortman!
Our 41-year-old unit quit in mid-August. I asked 3 different companies come to the house and give me a quote. All were prompt and courteous. However, the lady from Wortman was more interested in helping us get the best system for us. I felt like the others were selling me, and she was asking questions and trying to pinpoint the best solution. Fortunately there was an opening the next day, and two knowledgeable young men had a new system up and running in the afternoon. They thoroughly swept up the mess (our HVAC system is in the center of the house). Not a scratch on our hardwood floors! I am so glad I called Wortman! It’s rare anymore that a company earns a perfect score, but Wortman did. They’re awesome!
Wortman is absolutely the BEST heat and air service. I've used them for over 25 years. They are professional, courteous, and knowledgeable. I highly recommend them! Eak is absolutely the best service tech ever! He's very knowledgeable and efficient. If you want the very best, call Wortman.
Chuck Stead
Do not waste your money and time with this company. The new owner is very rude and disrespectful. Shows up after being 9 hours late with no notice. Has an excuse for everything and does not except responsibility for anything he did wrong. Very poor customer service.
Jacob Reid
Absolutely the worst service I’ve ever received. First, the guy that came out charged us over $750 to service our 3 units and said our air filters were ok. He did not produce a receipt, he said he was emailing it to us which never happened. Within 2 days our upstairs unit reached 85 degrees and, come to find out, one of our downstairs units wasn’t working at all. The owner came out and admitted that the first guy had probably not even checked our filter and that he clearly did not really do anything. He also admitted that $750 seemed way out of wack. He got our upstairs unit working “ok”, but not great and then it took 2 weeks for him to come out and fix the downstairs unit. We still have not received our filters a month later and after calling several times he still has not produced a receipt for the initial payment. However, he did admit “seeing” it and it was only around $300 which I still have not been reimbursed for. I finally had enough and called the credit card company to stop payment completely. I have no clue how these people have anything but poor ratings. The are simply the worst and do not deserve to be in business.
Stephanie DeWeese
Wortman was excellent and we felt we were in good hands right from the beginning. The installers were tidy, very respectful of the house, they worked well together and answered any questions that came up. It's great to have a crew as pleasant as this group was. I know without a doubt we would recommend Wortman's, both for the ease of dealing with the company itself and in the strengths of the people they employ. We really appreciate how smoothly this process went and would love for you to pass on our appreciation to the team and the owner of the company.
Daniela Schaebel
Benjie was awesome if I could give him more stars I would he was super sweet and efficient highly recommend!!!! I would also like to add that Virginia has been extremely kind patient and thorough....I'm impressed at how she always responded immediately to my many questions I really like her...thanks everyone! David Colten and Roberto came out to repair and install and I can't tell you how truly blessed I am....They we're above and beyond professional...I feel so taken care of and relieved knowing how thorough they were...I am so impressed I can't say enough good things about this company ..thank you all so much for everything! Highly recommend Wortman!!!! If you want honest efficient kind and above you'll go to them🤗
Andrew Sledge
Greg was a great technician. Didn’t stop working until he had the problem fixed. Nice guy who was genuinely concerned about getting our furnace power restored. Gave thorough explanation and was easy to talk to. Would highly recommend Wortman because of all their great technicians
Brett Copeland
Very pleased with both the sales side and service/install side of the company. Great communication and great people to work with. I received bids from several companies before chosing Wortman and the price is very fair and competitive. They even helped me with the rebates from the utility companies that I qualified for based on my new high efficiency units. Do not hesitate to do business with Wortman heat and air. Ask for Virginia, she’s great.
Randell Schmidt
They replaced my complete Heating & AC System and it feels so nice in the house now. The crew put in a 12 hour day the first day to ensure we had heat that night as it dropped to 24 degrees that night. Very professional crew and excellent workmanship. Highly recommend them.
Jackie Hill
Wortman Air is absolutely the BEST! I cannot begin to express how much I appreciate the top service I always am given by this company. They recently installed new duct work, a new AC and furnace, plus installation, for me. For both the duct work and AC/furnace install, they took their time so that they would do the highest quality job. The 2 men who did the duct work were here three full days making sure that my new duct work was installed properly so that it would last for many, many years. The 3 men who completed my AC/furnace installation, plus new insulation as well, were also very thorough and took several days meticulously doing this install as well. From the sales department, to the service technicians, to the owner, to receptionist, every person at Wortman Air is very professional, honest, helpful and friendly. AAA+ for service, honesty, integrity, quality and professionalism. I highly recommend Wortman Central Air. You can't go wrong with Wortman!
Mike Lowe
Our 41-year-old unit quit in mid-August. I asked 3 different companies come to the house and give me a quote. All were prompt and courteous. However, the lady from Wortman was more interested in helping us get the best system for us. I felt like the others were selling me, and she was asking questions and trying to pinpoint the best solution. Fortunately there was an opening the next day, and two knowledgeable young men had a new system up and running in the afternoon. They thoroughly swept up the mess (our HVAC system is in the center of the house). Not a scratch on our hardwood floors! I am so glad I called Wortman! It’s rare anymore that a company earns a perfect score, but Wortman did. They’re awesome!
Eva Isam
Wortman is absolutely the BEST heat and air service. I've used them for over 25 years. They are professional, courteous, and knowledgeable. I highly recommend them! Eak is absolutely the best service tech ever! He's very knowledgeable and efficient. If you want the very best, call Wortman.