Country Comfort Heating & AC

We can not express how professional this company is. Jason and Tanner, (Really the whole crew) outdid themselves! We had a whole new system and new duct work installed the week after a big storm and they showed up on time, communicated what was going on, worked around other workman and boxes in our home, all with great attitudes and laughter. I would 100% recommend them to everyone I know. Thank you Country Comfort for being exactly what we needed and taking care of us. And for leaving it cleaner than you found it! The McMackin's appreciate you.

Country Comfort is one of the most professional, punctual, and honest companies I've had the pleasure of dealing with. I own a rental property and have used many different contractors of just about every trade you can imagine. I have to say it is exceedingly rare to come into contact with a company that understands the concept "We don't want your money, we want your business" like Jason and Tanner do.

The work I needed done was on my personal home which has a unique set of challenges. It is a dome house which is extremely energy efficient, but has a problem with trapping humidity in the house because it is air tight. Tanner took the time to explain many different systems to me, how they work, and what he believed would be the best option for my unique set of circumstances. Jason worked up quotes for me and I wasn't pressured into anything.

After the quote and the inspection I decided at the time I couldn't justify the cost due to unexpected medical expenses for my wife. They were not upset or put out in any way, and offered to charge my system for a fair price. They advised me it may last a few years or it may only last the summer, but be sure to call if I had any problems. Sure enough, it lasted about a year, and here I am needing to replace my whole system.

I called them back, and they already had all my information on file and worked a new quote for me. Surprisingly it was not much more than my previous quote. I was expecting to pay much more due to the insane rise in the cost of copper and other construction materials over the last few years. I can't be sure but I suspect they were trying to do right by me based on their last quote even though market conditions had drastically changed.

I ended up going with the system Tanner suggested and I couldn't be happier with the results. The system is extremely quiet, the humidity is taken care of, and it feels more comfortable in the house than it ever has. Tanner took the time to take apart the air handler to inspect the factory's work and make sure nothing was out of place due to shipping. He secured a few pipes he suspected would vibrate against one another. He explained that vibration can cause a refrigerant leak later on down the line that might cause us problems and cost us money. You can't pay for that level of care, it has to come from the character of the individual, and the pride they take in their work.

If I could give them more stars than 5 I would. If you're on the fence about which company to choose you'd be a fool to not at least give them a call and see what they have to say.

I used their services to replace my old unit that broke recently. They did a great job and i recommend them to anyone in need of a replacement or repair.

When the process of replacement started, Jason was very professional and quick to respond to all questions and even went the extra mile with making the costs as transparent as possible,

I planned to have my indoor unit, compressor and a duct replaced.
After doing some comparisons, i found the price to be very reasonable.

The crew who came to install the unit, as well as other miscellaneous components, did an amazing job as well. They were clean, curtious and professional. They arrived on time and completed everything in a reasonable timeframe (~7hrs).

So thanks to everyone at county comfort, and an extra shout out to Tanner for doing a great job of walking me through all the work that was completed.

Highly recommend!

This review actually covers 2 separate installs. A Mitsubishi mini split 1 ton heat pump system installed in upstairs bonus room and a 4 ton Trane xv20i heat pump for the main level. The mini split was installed a few weeks ago and so far I am extremely impressed with its cooling capacity. It kept my 450 sq ft bonus room extremely cool as well as helped keep my entire house a reasonable temperature while we awaited parts from Trane to do the install on the main level. Due to Covid there was about a 7 week lead time on the outdoor unit for the xv20i. I had a 5 ton unit with zones, it was a mess and after several conversations with Jason we agreed on the above mentioned changes after my system had failed. All of the installers were extremely professional and have great work ethic as they did a fantastic job during a 95 degree day working in an attic. Their craftsmanship and work quality is phenomenal and I don’t think I will have any issues with the installs. I am super excited to see how much I will save on my electric bill as the systems installed were of the highest efficiency possible.

Thank You Country Comfort Team!

Very happy with this companies fast response when our heat was not working. Knew what the problem was immediately and fixed it. Highly recommend them!

I can not say enough good things about this company! We needed an entire new system for our upstairs. The office staff provided adequate and fair quotes with multiple options in regards to pricing. Their installation team was respectful, concerned with cleanliness and keeping their area tidy, went above and beyond to ensure at our unit functioned quietly, which required extra work on their part, they were on time, thorough and we could not be happier with our new heat pump system.

They were very quick on contacting me back. Used them on my house which is mobile home and my moms brick home and in and out quickly with out having to come back to fix the same thing like few others. Mostly have parts needed on hand. And they will send you a bill. You don't have to have cash or check or card upfront but they can take it and give you written bill upfront and then you get another copy in the mail.

So glad we called Country Comfort when our heat pump needed to be replaced. We got a thorough inspection and plan for improvements that we wouldn’t have known about, if we had gone with the first company that came out. After installation, Jason made a special trip to explain how everything works and answer any questions we had. Great company! You can’t go wrong with them!

It came time to replace my old unit in our house from back in 1997. Called Jason and he came out, looked everything over and got me a bid that day. Price was good so I had him and his guys get to work. They came and handled my very problematic system without any issues. They brought us out a portable AC to keep us cool in the 95+ heat while they worked hard to get us up and running. Great crew, professional service, and very friendly. Sad to say in todays age that those are rare traits. I would definitely recommend calling them for your HVAC needs! Thanks for all the hard work fellas.

Jason and his crew are the best I've ever seen when it came to installing our new system!!! One reason we decided to go with Country Comfort is because after meeting Jason, when he came out to give us an estimate, you could tell he understood everything about how systems work, and just what was needed for our situation.
He also took into consideration our unit had gone completely out and got us installed very quickly.
After checking prices from other companies around us, we feel we made the very best choice by doing business with Country Comfort. I will definitely recommend them to people I know.