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Cool It Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Qualanda Stolp

Corey with Cool It came and serviced my unit. He did a very thorough check on everything and let me know about an issue another company caused when originally installing the unit.
Corey was punctual, professional, cordial, and very informative.
Everyone with Cool It has always been great to work with from the time the phone is being answered to the time the job is being completed!
Thank you Cool It!

Cyndi

Definitely would recommend Cool It. From the call to schedule, how quickly they could get to me, to making sure everything was working correctly and I was satisfied before leaving. Corey was outstanding. Very knowledgeable and professional. Was able to explain what was wrong and what he needed to do to fix it in a way that I actually knew what he was talking about. Will 100% request him if I ever have more issues.

J Osbur00

Cool it is our go to AC company. Professional Thorough and Timely. Thank you to Shane and Joey for saving the day many times in Altus. The heat is unbearable but these guys always come through. HIGHLY recommend this company and their people....Billy Sims BBQ in Altus!

Jessie Munoz

They are horrible aye charging people on or about the time of service. Had services done on April 15th and gave them my card information to pay. We saved to be able to afford to get our condenser fixed. They send an invoice two weeks ago asking for payment. Im never one pay for services I needed but it’s unprofessional to ask for payment almost three months later when I already have them my card information to pay at the time of services.

Albert Stichka

Regular air conditioning maintenance can sometimes feel like a scam, like extra work for a device that we feel should "just work." But like a car or other very large complex machine it runs better and you can have greater peace of mind knowing that someone with experience and training has looked over and tested each component. Combined with this, there is the issue of the Air Handler being in the very core of the home, such that the mechanic, so to speak, has to come in to the place you live and comport themselves with confidence and professionalism. Our tech, Joey, exudes the patience and detail oriented work that provide that confidence and clarity you want when getting an update as to the status of an HVAC system. Our dogs love when Cool It arrives each seasonal change to let us know what's up and assure us everything has been taken care of. Thanks, Cool It, and thanks, Joey!

Lynsey Barrientes

I spoke with Rachel in the office to see about having someone come look at my furnace and she had a tech scheduled to be here within the next 2 hours! I am so thankful she was able to get a tech out here same day! Shane called to let me know he was on his way, and was here as expected! He found the issue right away and communicated what was needed to his office staff so they were already prepared for next steps! He’s still working on the unit as I type but my house it already getting warmer! THANK YOU COOL IT TEAM!

Cookie Town

Ariel was very nice on the phone and got me scheduled the same day I called in. Shane was very knowledgeable and explained everything thoroughly. He got my AC unit repaired and running like new the same day! Highly recommend!

Sarah Maldonado

My A/C wasn’t working so I called Cool IT. They were able to get my scheduled the same day! My technician was Joey and he looked at my unit and diagnosed problem immediately. He didn’t have the correct size for the part I needed. He left and promptly returned and my house was cooling right away. He was professional and explained the problem and every step of the way to me. Thanks Joey and Cool IT!

Amanda Rodgers

I’ve used Cool It for years and love Corey! He’s very knowledgeable, professional and makes you feel comfortable with his sense of humor/personality. I can’t recommend Cool It enough!

Sheryl Frank

The heat of summer is coming, without fail, and around here it's the season that shows up early and lingers around into the fall. If you find yourself victim to an A/C crisis, "Cool It" is the company to call! Professional, reliable, and worthy of your business-- their service is one of value. Corey is a stand up guy, the HVAC tech who will have you up & running in no time. So don't sweat it! Have them come out and meet all your air conditioning needs. 👍

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