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User Friendly Home Services, Tulsa Reviews - 83

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cameron Walker

I only have 1 little nit. I looked up Tom Hundley AC and, when I called they were a different name. And this is yet another name from that. Weird. But, service? Super.

I used them last year. I had an AC issue and I called 3 different AC people to come out. The MOST professional ones who came out were ripoff artists. They were very smooth. Then I called Tom Hundley -- ie these guys but by different name for some reason -- and they came out, gave me a price that was half -- HALF -- as much and, while not as smooth, stuck me as very professional. I ended up using them.

So, I had an issue with a different unit this week. So, I called these guys presuming they'd be so busy they'd have to come out next week. They gave me a time slot between 2-4 that same afternoon. They called around 3:15 to say they were on their way. The showed up around 3:30. They got right on it, found the issue and got it fixed.

It wasn't a startup cap, like I thought, it was the water sensor cutoff preventing a ceiling leak. They cleaned everything out, got it drained, and all done.

Yes, it was a tad pricey -- $400 -- but they came out SAME day and didn't try to pretend it was something a lot more expensive. They could have told me it was a $1000 compressor issue. I wouldn't have known. So, I feel they were dead honest.

I like honest. I'll pay a little more for honest. It's cheaper in the end.

I'm very pleased.

You will be too.

Dean Adam

It was a bait and switch with these people. They told us a new system was needed because. We contacted a different outfit for a competing bid. We were told by that technician that the system was in good working order. He said the fuse was tampered with resulting in the problem. The Friendly guy also looked at the fuse. Very suspicious. Be careful.

Canh Huynh

We have Tom Hundley installed a new HVAC at our home. The job has been done professionally and perfectly. We would like to say thank you to the team, Brant (service), Zac (sale), Noah and Devin (install) . And give 5 stars to them .

Stryker Day

First time using this company. They were able to come out very quickly to do yearly maintenance. Joseph did a great job. I will definitely use them again.

tara staller

We spent around 1000$ on estimates and so called "repairs" last year and nobody ever fixed it... Danny and his company were VERY thorough and we ended up getting a new unit... their payment arrangements r very reasonable and they promised to come back until we were happy with their service.... we r soooo thankful for their professionalism and kindness!!!

Gennaveeve Ibarra

I am so grateful we found this awesome business! They are thorough, service oriented, honest and not out to make a fortune off of you. We had another company look at our AC last year and they told us we’d need a whole new unit plus redo our duct work, quoting us around $8,000! Tim’s team came out, and actually looking at our unit and saw it just needed to be cleaned and the fan motor replaced. They fixed our heaters control board the week of Christmas as well. I’ll never use anyone else!

Savanah Mandeville

We had a wonderful experience with Tom Hundley! Our heater wasn't working and they were able to come out the very next day and resolved the issue quickly, at a very reasonable price. The following day, we noticed our hot water was't working (unrelated to first issue) and we called them again and they came out and fixed it immediately and didn't charge us!! Couldn't be happier with our experience and we'll be using them from here on out.

Josh Rector

We found out on short notice that we needed to cut and move a copper HVAC line in order to install a new water heater. We were short on time, but Tom Hundley came recommended to do the work and I'm glad we went with them. The entire crew was prompt, quick, and professional. They did very good work. I would happily use them again for any HVAC needs.

Deborah Hoffman

We had a hot water tank that shared the same closet as our downstairs heating system. We had a leak that required us to pull all equipment to repair the closet. Our heating unit still worked but was 28 years old. We made the decision to install a brand new unit. Tom gave us prices for going back with the old or installing a new unit over the phone by us just sending pictures. When it was time for the work to be done his team led by his son, Benjamin, came out and pulled the old unit and came back to install the new unit once the damage in the closet was fixed. We were told it would take 6 hours to install the new unit but they had it up and running in 4 hours. The guys were very knowledgeable and courteous the whole time. They answered all my questions and concerns. The unit works great and looks great. Benjamin also did some assessments and other recommendations that we could do to our house to make our systems last longer. We have already scheduled this work to be done next fall. We have used Hunley heating and air service for several years. They are honest and fair with their pricing. I trust them completely and would highly recommend them to anyone.

B D

Hundley Heating and Cooling responded to my call promptly. Natalie, the office manager was pleasant on the phone and scheduled a service visit to my location the soonest possible time. My air conditioner was not working properly and I suspected that the problem was freon. On the day of service, they gave me a courtesy notice 30 minutes before arriving at my location. The technician, Devyn introduced himself politely and we talked about the problem I was having with the air conditioner. I told him it might be the Freon. After doing the diagnostic test, he quickly found the problem, updated me about it, and fix it. He checked the Freon and said it was fine and no need to replenish it. Before he left, he answered all questions I had and told me not to worry anymore as the unit will start working properly again. Devyn was very professional and knowledgeable.I waited few days to do this review so I can observe my unit. So far, It’s been working properly and I’m feeling the cold air again! I met Mr. Hundley years ago when he installed my air conditioning unit and he is a nice and pleasant person. I highly recommend Hundley Heating and Cooling for your air needs! Five stars for reliability and professionalism, promptness, great service, competitive price, and value!

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