Air Assurance Heating, Air Conditioning & Plumbing

Our heater stopped working last night so I called Air Assurance this morning. They were able to get a technician out promptly. The technician's name was Corey and he was punctual, efficient, and explained exactly what the issue was. He had our heater working in minutes! I highly recommend Air Assurance. They will be the only company I call for AC/Heater services!

This was my first experience with Air Assurance. My technician, Josh, was super thorough, friendly and very professional. I believe that he has probably diagnosed an issue which would explain some of the problems I’ve encountered over the years. I just signed up for their ‘Preventative Maintenance Plan’ where the come out 2x per year to ensure everything is functioning properly. Great start to what looks to be a long term relationship!

There were several steps and several workers involved. We asked for A/C to be checked, technician came out, said we needed new air conditioner. Met with Jay, great guy, very helpful, professional, helped us pick out best deal. Took 2 days to install, great guys doing the work. Brian came out to check over the job. Very thorough. Recommend Air Assurance 100%

Our entire experience has been so good. Paul came to do the assessment and put together a quote, and actually gave us 3 quotes. The unit, the unit + snugging up our existing duct work, and the unit ± whole all new duct work. He was very thorough and professional, he explained with pictures and answered questions to where we felt comfortable with our decision to only replace the unit at this time. The installer was David , and his helper(I don't remember his name) also did a great job and was extremely professional and helpful throughout the process. It has been raining, and they wore booties while in the house and were very polite. David showed everything they had done and explained it as he went through the process. The experience was awesome, and would/will recommend Air Assurance without question or hesitation.

When our hot water heater went out on a Friday night, we called Air Assurance Saturday morning hoping to have it repaired. It could not be repaired but they put a new one in on Monday. Thankful we did not have to wait any longer. The service man was very professional and polite.

Excellent service and professional work. Cody the plumbing technician was very friendly and took the time to explain all my questions and showed me the damage to the wax ring under the toilet. He went over different repairs and replacement options and estimates. I have had Air Assurance for years servicing my AC and heating units and now their plumbing services are outstanding.

We signed up for the yearly maintenance plan and we are already impressed with the level of service. We had used a couple of different companies in the past and they didn't seem to resolve our issues. Rico came out and showed us that the services we had paid for weren't being done appropriately or at all. He made sure to take care of our entire cooling system and even made sure to show us how to properly utilize our thermostat. 10 out of 10, would recommend!

Caleb, the technician the came out for our routine a/c maintenance was great. He was kind and very thorough, taking his time make sure our entire a/c system was working properly. Highly recommend Caleb and air assurance

Hired these guys through a warranty company. I had a broken sewer line in my backyard. It took nearly 3 months to complete the job. They had to remove a portion of sidewalk to dig up the line. I arranged for them to re sod my entire backyard in exchange for not replacing the sidewalk. They threw sod over the pile (in the dead of winter) they didn’t remove the concrete mess, compact the trench or smooth the ground. On top of that, they only sodded the area they dug up! Now it’s thawed and the yard is a total disaster. The trench settled and there are mounds and valleys. I did them a favor by not insisting on a new sidewalk and they ruined my yard.

I called Air Assurance at 5am on a Saturday and they were at my house by 9am during a heat wave.
A week later, I had an issue with my thermostat and they worked me in on a 100 degree day. Denton was my technician both times and he deserves 5 million stars and a raise.
He also sent me a follow-up email containing a video of my A/C unit showing the problem and a second video showing it working. I really liked that level of transparency.
Everyone I spoke to their was kind and informative.