Buckeye Heating, Cooling & Plumbing

I can’t say enough good things about the crew who installed my new attic air conditioner! The process was explained, and the work areas thoroughly staged and prepped. The install crew was very considerate of house and property, there was good communication throughout the install and when all was said and done, the place was left clean and the new air conditioner is purring smoothly!
I should also add that my attic is in a house built around 1850 and the install was definitely challenging but Buckeye Heating and Cooling did an outstanding job! All the guys were super nice and polite, too! I definitely recommend this business to anyone but especially to people with tricky installation requirements.

Such an easy process start to finish! Kyle Kidd gave me a quote for the new system and was so professional and explained everything very thoroughly. Customer service over the phone was so kind and helpful with setting up the appointment. The two guys that did the install were on time and efficient. They did a really great job. Highly recommend!

Buckeye Heating & Cooling was a great experience. Kyle our tech worked on our home and a rental condo we own. He was professional, timely and kept us informed on the services he was performing and why.

We previously had a local HVAC firm that is all over TV and radio and promotes making their customers happy. We had a service contract with them and almost every time we were to get our fall and spring checkups they cancelled at the last minute. I even called to point out how many times they had cancelled routine check ups that we had already paid for in our service contract and they had no excuse other than techs get sick sometimes. Not so many times that a fall check gets cancelled twice and was to happen in January and they cancelled that one as well. Enough is enough.

We have switched to Buckeye Heating and Cooling for our service contract and cannot be happier with their level of performance. We would highly recommend them.

We had an emergency air conditioning issue at our commercial property! Max was very prompt in getting back to us and arrived shortly after! As a small business owner, it’s very important to have things working properly and we appreciate Max so much for getting the air back on and working very quickly! Affordable pricing and you can’t beat same day emergency service. We will use them in the future for sure!

My technician, Harold was very professional and knowledgeable. He really knew what he was doing. My AC unit broke down and I had to call so many companies to schedule same day appointment.
Eventually, Buckeye Heating and Cooling was very fast on responding my needs. The tech came on time, checked all the parts and gave me the best convenient option to fix the AC. I absolutely highly recommend the company and specially Harold.

Incredibly dishonest company. Technician came to my house and spoke with my wife. Constantly forced pictures of his pets and hobbies to her in a very inappropriate way.

Quoted $1600 for a repair of a unit under warranty which we were able to get replaced for under $300.

He was supposed to send a quote, but never did. I called to cancel, telling the representative that I thought they were price gouging, and was simply told “ok, it’s taken care of”.

The end.

Can’t imagine doing business with this company or allowing another tech into my home. Shameful business policies and inappropriate behavior.

Collin Pugh was fabulous. Have not had good technician luck since the new management came in. Others not as full service for annual maintenance clients as before. I will ask for him next service visit! The 5 star is for him , not for the last year or so .. which I would have to rate 2 star. I was thinking of going elsewhere till this visit 6/23

Brent was able to fit us in earlier than expected which was nice. He diagnosed our problem with our AC and got straight to work. We have used Buckeye Heating, Cooling, and Plumbing earlier this year for our water heater and were very impressed with the level of service we got then as well. Will return if needed in the future.

We purchased the CAIRFree Heating and Cooling Maintenance membership (2 years in a row) for $380 each year and they refused to honor the terms of the agreement, leaving us with no AC for over a week. We’ve been a loyal customer through several homes and many years, so we are very disappointed in how we have been treated.

4th of July emergency! Water was coming out of the HVAC and in the house. Emergency team contacted me a couple hours after my initial call to say they were coming over in 15-20 minutes. Tech came over and diagnosed the problem and explained the issue. Unfortunately a few hours after he left, water started coming out again. Another tech came out at almost 11pm at night, he worked hard to make sure we were bone dry before he left.

Very impressed with the professionalism and attention to detail. Could have been upset with the fact that water came back after the first tech, but the second tech came out and fixed the problem (fingers crossed). Any future issues, hopefully none, I will call them for sure!!