Our AC was not working and Keith was highly recommended to us. We were able to schedule an appointment for the next afternoon. Our tech, Mitch, was the best. He arrived right on time and was as professional, considerate, and personable as could be. He tried the least costly possibility first. He took his time...acted like he had all the time in the world for us. Figured out the problem quickly, had the part in the truck, and had our AC back up and running like new. The price was definitely reasonable. Will recommend Keith to anyone with HVAC issues. Everything about our experience was positive. And the girl I spoke with when I called Keith was really pleasant and helpful. I appreciate that. Will never use any other company. Thanks, Mitch!
Keith H&C has provided many services for my family over the years. They are honest, professional and reliable. It’s often the same people that come to my home which makes me feel comfortable and says a great deal about company that their employees stay long term. Highly recommended!
Mitch was fantastic in both the repair and in communicating the issues and options with my air conditioning unit. He had all necessary repair parts with him and was able to fix the A/C within an hour.
All of my experiences with the company have been great, with employees who care about their customers.
Our air conditioner stopped working on a 90 degree day. Keith’s Heating and Cooling returned our call quickly and were available the next morning for a service call. Mitch was extremely friendly and knowledgeable about the air conditioner repairs. He was able to diagnose the problem and complete all repairs in less than an hour. We will definitely be using Keith’s Heating and Cooling service in the future.
Return calls and arrival just as promised, quick diagnostic and repair, reasonable costs, and a friendly professional technician! Definitely recommend this company. A+++++
I think this was the third time I've had Keith heating and cooling out in the past year and a half. I'm just as impressed now as I was when you saved us from the cold. I recommended you to my mother. You guys saved her from a $1200 bill when you diagnosed her AC correctly.
This is the second time Mitch has been here. He's great! He is polite and professional. If you spend a minute talking to him when he's working on your furnace, you can tell that he likes what he's doing and is good at it. Very knowledgeable. As a customer, it's always nice to see familiar faces.
Mitch came into my house at a reasonable time yestersay morning and looked at my furnace to ensure it was doing what it's supposed to, educated me on loads of different things I didn't know about my systems, and provided me with explanations to the service he was providing. The billing process is really simple, carbon copy sheets of everything for some old fashioned accountability. There's a huge list on the furnace that has names of technicians from Keith H&C that is now complete with Mitch's name at the bottom. I'll get a new one next time I call.
My service tech was Matt. He was kind, and explained what he was doing, as he serviced my furnace. He asked if I had any questions and told me it would be a good item to get a reasonably priced maintenance program they offer. All in all, a very good service call and I will definitely call them in the spring to check my air conditioning unit before summer starts!
Laurie Shafer
Our AC was not working and Keith was highly recommended to us. We were able to schedule an appointment for the next afternoon. Our tech, Mitch, was the best. He arrived right on time and was as professional, considerate, and personable as could be. He tried the least costly possibility first. He took his time...acted like he had all the time in the world for us. Figured out the problem quickly, had the part in the truck, and had our AC back up and running like new. The price was definitely reasonable. Will recommend Keith to anyone with HVAC issues. Everything about our experience was positive. And the girl I spoke with when I called Keith was really pleasant and helpful. I appreciate that. Will never use any other company. Thanks, Mitch!
Suzanne Casamento
Keith H&C has provided many services for my family over the years. They are honest, professional and reliable. It’s often the same people that come to my home which makes me feel comfortable and says a great deal about company that their employees stay long term. Highly recommended!
rotofo
Mitch was fantastic in both the repair and in communicating the issues and options with my air conditioning unit. He had all necessary repair parts with him and was able to fix the A/C within an hour.
All of my experiences with the company have been great, with employees who care about their customers.
Denise Keller
Our air conditioner stopped working on a 90 degree day. Keith’s Heating and Cooling returned our call quickly and were available the next morning for a service call. Mitch was extremely friendly and knowledgeable about the air conditioner repairs. He was able to diagnose the problem and complete all repairs in less than an hour. We will definitely be using Keith’s Heating and Cooling service in the future.
Debbie Lucas
Return calls and arrival just as promised, quick diagnostic and repair, reasonable costs, and a friendly professional technician! Definitely recommend this company. A+++++
Rob R.
I’ve been using Keith for a few years and they generally do an ok job. Today I called them out and their tech Mitch came out.
Mitch was very professional and he was very honest walking me through the repair process. Which I appreciated.
Overall my air was not working when they showed up, and it WAS working when they left, so it was a success.
Donna L Kovach
Everyone that has ever serviced here for years have been a big 10 for me. They keep everything like brand new and know there stuff.
Rick Shafer
I think this was the third time I've had Keith heating and cooling out in the past year and a half. I'm just as impressed now as I was when you saved us from the cold.
I recommended you to my mother. You guys saved her from a $1200 bill when you diagnosed her AC correctly.
This is the second time Mitch has been here. He's great! He is polite and professional. If you spend a minute talking to him when he's working on your furnace, you can tell that he likes what he's doing and is good at it. Very knowledgeable.
As a customer, it's always nice to see familiar faces.
Thanks Mitch! Thanks Keith heating and cooling!
Jacob Marx
Mitch came into my house at a reasonable time yestersay morning and looked at my furnace to ensure it was doing what it's supposed to, educated me on loads of different things I didn't know about my systems, and provided me with explanations to the service he was providing. The billing process is really simple, carbon copy sheets of everything for some old fashioned accountability. There's a huge list on the furnace that has names of technicians from Keith H&C that is now complete with Mitch's name at the bottom. I'll get a new one next time I call.
Cathie Brannon
My service tech was Matt. He was kind, and explained what he was doing, as he serviced my furnace. He asked if I had any questions and told me it would be a good item to get a reasonably priced maintenance program they offer. All in all, a very good service call and I will definitely call them in the spring to check my air conditioning unit before summer starts!