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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Metro Comfort Systems Heating and Air Conditioning Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erin Wilcox

Metro comfort is awesome! They are informative and honest, polite and clean. Jim is great and Matt, who replaced our furnace, was super too. Kim, who runs the office, is always so polite and helpful. Won't ever use anyone else for heating and cooling as well as recommended anyone else.

Matthew Thorn

Would highly recommend.

I have used service companies for years just for the regular spring check on AC and fall for heater. Several different companies. Always thought same. Well we were having a leak with our AC new house used the company I had before they could not find it said they checked everything. They put new stuff in worked that summer. Next spring same thing. So they tried different things and basically said contact the people who installed it they think it is a lemon. Took a while cause ac came with house and only a few years old.

It was Metro that installed it had them come out that fall to look could not find anything did a bunch of checks. So this spring metro does the spring check they found the leak and took care of me. They super nice professional not just trying to charge for every little thing like other companies. They want a relationship. I will be staying with Metro from now on.

S Smith

First time customer of Metro Comfort Systems, and unfortunately lost the use of my furnace during one of the coldest days of the year. I spoke with Gary who set me up with an emergency appointment on the weekend. The crew was polite and fixed my issue in less than 15 minutes. I would highly recommend their service and I will continue to use them for my heating and cooling needs!

Adam Orebaugh

I highly recommend Metro Comfort Systems. I have used them for the past 10 years for equipment replacement and scheduled maintenance of my home's heating and cooling system.

Over these ten years Metro Comfort Systems has installed a new furnace, replaced a compressor fan, replaced an evaporator coil, recently replaced the home's aging compressor, not to mention regular inspections and maintenance.

Their pricing is competitive. Their work is prideful. They are honest. And most of all you will not find a local company who can touch their level of customer service. Metro Comfort Systems isn't a huge corporate run operation, it is a family owned and operated local business. It isn't uncommon to find the president and owner working along-side his technicians in the field.

Emergency or not, they have always been punctual and have treated our needs with a sense of urgency. We generally see the same repair technician and they have always been friendly and great with our house full of dogs. If facing a major repair, they will offer multiple solutions and suggest recommended action based on your comfort and financial position.

If you find yourself in need of heating cooling advice and or service, trust you will have a sincere and equitable experience from Metro Comfort Systems.

Amy Winningham

Our blower motor kicked the bucket during a cold snap with below zero temperatures. We called Metro after midnight, and Jim was at our home before noon the same day. Very friendly and helpful, and very fair pricing. Our furnace is working again like new. Thank you Metro, we will certainly use you again for any heating or cooling needs!

New Hope Church

We are extremely pleased with Metro Comfort Systems and enthusiastically recommend them to anyone in need of HVAC services. They are highly responsive, offer fantastic customer service, and do excellent and honest work. As a business that operates on Sundays we sometimes need weekend service calls, and we can always count on Metro to keep our building comfortable 24/7. Professional, responsive, and just truly nice people...can't say enough good things about Metro!

Lisa Speidel

I can't begin to tell you how wonderful both Gary and Jim are. I'm a newer customer and was referred to the company by family who has used them for years. I definitely have not been disappointed with the services I received. They are professional and extremely courteous. Thanks Metro Comfort Systems for being the best!

Steve Stump

Metro Comfort installed the original heating and air conditioning in our home and have provided 20 years of reliable and reasonably priced service. Metro have gone out of their way to extend the life of our original systems and replaced our units with good quality and competitively priced equipment. As a regular customer, Metro have always been promptly responsive when we require service during heat waves and cold snaps. We highly recommend the company and their service men.

Carol Schram

5! We have used Metro Comfort Systems for many years and have been very pleased. This weekend our air conditioner went out and our home was quickly unbearable. Being in the busy air conditioning season, Metro was fully booked on Saturday, but Jim made the effort to help us out in our crunch and our 90-yr. old Dad is coming for a visit soon. Jim came out early Sunday morning and got our air up and running and home cooled down. Praise God! Metro is prompt, friendly and reasonable!! Jim was VERY kind and informative! THANK YOU JIM for your kindness and for coming to our rescue!!

Andrew DeCocker

Nothing but good things to say about Metro and technician Jim. Metro dispatched Jim the same day as I called. Jim was professional and knowledgeable and repaired the furnace in short order. I highly recommend Metro and Jim

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