Basinger plumbing and heating replaced my bathroom toilets. They provided a few choices but the technician was very professional. Always uses shoe covers when coming inside the house. Left the bathroom with no mess. Thank you.
Aaron was amazing last night. He came out on an emergency call for us after moving into our new home with several gas leaks that we knew nothing about. He was here well into midnight to ensure that everything was taken care of and that I’d be able to call dominion to have them turn our gas on. He answered every random question I asked with patience and was extremely helpful in teaching me new things about having gas in our home. We discussed a new AC as well and I truthfully am excited to buy one from such a great company. The bill was also NOT horrible whatsoever for how long, late, and how much work he did. Thank you Aaron for saving the day!!
We have Basinger for many years and find them to be attentive, knowledgeable and customer oriented. Most often Ben is our HVAC technician and is very professional and attentive, but these same qualities are with each of the folks we have come in contact with. We feel confident in our annual spring and fall HVAC service and find it of good value to assure we are as ready as possible for the upcoming season. We would recommend to others and have.
The plumber arrived 2 hours earlier than scheduled after calling for permission to come early. Great work. Cleaned up after himself. We have contracted with them again for an even bigger job. HIRE THEM. YOU WILL NOT REGRET.
Basinger is always professional, always skilled, always responsive, and always ready to help. I rely upon this company’s expertise for a variety of services, and I am thankful for Aaron and his team. I know when Basinger is working on a project for me, it will be right the first time.
Spencer was very knowledgeable and listened to all my concerns about our plumbing issue. He even came out on a last minute emergency call and provided exceptional customer service. He was also very fair and honest with his assessment. I am so thankful to him and Basinger Plumbing. I will be using them again this spring to put in a new clean out drain for our house. Thank you all for your professionalism it is hard to find these days!
Basinger initially did a water leak repair, which I was very satisfied with. A few days later, I had an issue with low water pressure. Both visits, they were professional and fixed the problem quickly. I am very happy with the service that was provided.
Very prompt. Even called to ok the technician coming sooner than our initial time. He was very professional, knowledgeable, and courteous. He located the problem, went for the part, and we had a warm house again within a couple hours time!! Thank you to the crew at basinger plumbing!
On time. Knowledgeable professional. He had the part needed stocked and installed it during his trouble shooting visit. Back up and running in less than an hour. Could be more pleased. This was the third place I called but the only ones willing to come diagnose the problem. They will be my first choice from now on.
We had our AC unit go out last week. Basinger’s showed up and had it fixed and a new fan motor installed in about an hour. Even washed out the unit for us.Great job and a reasonable price.
DAVID FACKLER
Basinger plumbing and heating replaced my bathroom toilets. They provided a few choices but the technician was very professional. Always uses shoe covers when coming inside the house. Left the bathroom with no mess. Thank you.
McKenna Rentz
Aaron was amazing last night. He came out on an emergency call for us after moving into our new home with several gas leaks that we knew nothing about. He was here well into midnight to ensure that everything was taken care of and that I’d be able to call dominion to have them turn our gas on. He answered every random question I asked with patience and was extremely helpful in teaching me new things about having gas in our home. We discussed a new AC as well and I truthfully am excited to buy one from such a great company. The bill was also NOT horrible whatsoever for how long, late, and how much work he did. Thank you Aaron for saving the day!!
William Watkins
We have Basinger for many years and find them to be attentive, knowledgeable and customer oriented. Most often Ben is our HVAC technician and is very professional and attentive, but these same qualities are with each of the folks we have come in contact with. We feel confident in our annual spring and fall HVAC service and find it of good value to assure we are as ready as possible for the upcoming season. We would recommend to others and have.
norman Moser
The plumber arrived 2 hours earlier than scheduled after calling for permission to come early. Great work. Cleaned up after himself. We have contracted with them again for an even bigger job. HIRE THEM. YOU WILL NOT REGRET.
Brian Whitta
Basinger is always professional, always skilled, always responsive, and always ready to help. I rely upon this company’s expertise for a variety of services, and I am thankful for Aaron and his team. I know when Basinger is working on a project for me, it will be right the first time.
Sarah Scott
Spencer was very knowledgeable and listened to all my concerns about our plumbing issue. He even came out on a last minute emergency call and provided exceptional customer service. He was also very fair and honest with his assessment. I am so thankful to him and Basinger Plumbing. I will be using them again this spring to put in a new clean out drain for our house. Thank you all for your professionalism it is hard to find these days!
Lorraine Hansen
Basinger initially did a water leak repair, which I was very satisfied with. A few days later, I had an issue with low water pressure. Both visits, they were professional and fixed the problem quickly. I am very happy with the service that was provided.
bryan henige
Very prompt. Even called to ok the technician coming sooner than our initial time. He was very professional, knowledgeable, and courteous. He located the problem, went for the part, and we had a warm house again within a couple hours time!! Thank you to the crew at basinger plumbing!
Glenn Putman
On time. Knowledgeable professional. He had the part needed stocked and installed it during his trouble shooting visit. Back up and running in less than an hour. Could be more pleased.
This was the third place I called but the only ones willing to come diagnose the problem. They will be my first choice from now on.
Melisha Montgomery
We had our AC unit go out last week. Basinger’s showed up and had it fixed and a new fan motor installed in about an hour. Even washed out the unit for us.Great job and a reasonable price.