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    New Albany Heating & Cooling Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Mark X

    We had the pleasure of having Eric out to our house to do some HVAC work. He was super friendly and extremely knowledgable. Will definitely use them again for other services needed.

    William Koontz

    Happy Customer. Noah came out on Saturday and helped us diagnose the issues with our 18yr old system. We opted not to band-aid but replace. Tuesday Jason and Brandon showed up on time early and had the furnace and AC replaced in a few hours. The new unit is much larger and more capable. Everyone was professional, friendly and capable. Took all the old stuff away and left everything clean and tidy. Thank you!

    mary abel

    I have used Five Star Home Services for five years, and I have always been pleased with the company’s professionalism and service. Chad Music, a service technician, always goes above and beyond the call of duty.

    Krys Roth

    Great service. Nice installers. Highly recommended. We are VERY happy with our new furnace and AC unit. And my house is cozy warm!

    Noah Perduk

    Truly 5-star service. Jesse was our service technician. He was polite, knowledgeable, and dog friendly. They are my new go to for heating and cooling!!!

    Mary Landrum

    These are THE MOST professional, polite, knowledgeable technicians we have every had the pleasure to deal with. We purchased a new home and discovered we needed a new AC and a new furnace. They did their inspection, explained EVERYTHING in terms we understood, then gave us an estimate. Turned out we needed MORE than the previous company we had called had told us and gave us and estimate that was THOUSANDS of dollars less. They were able to schedule us the NEXT day. Two teams arrived to do our installation. One for AC, one for furnace. They worked through the day (about 6 - 8 hours). Went through an extensive after work checklist WITH US to explain and "SHOW" us what was done. Cleaned up after themselves. To Brian, Ryan and Greg, with a little help from Eric. THANK YOU!!! Everything is working great. A shout out also to Dallas who came to do the initial inspection!

    William Glazer

    The service we received today was exceptional. We had our annual air conditioning checkup. The tech was professional and explained everything in terms I understood. We love out tech and want him back in the fall to check our heating. We are sold that New Albany H&C is the best.

    James Koon

    Had two furnaces and two A/C units replaced. They did a fantastic job in a timely manner. The crew was extremely professional and cleaned up before they left. Would highly recommend them for installations and installs.

    Dillon Haynor

    5 star hooked me up with a new unit and worked with me on time and price in a pinch got a new unit in 2 days. Ryan and Brian hooked it up.

    Mary Presnell

    They are all very wonderful to work with. They are very professional, respectful and they do not try to sell you unnecessary services. I would highly recommend them to anyone.

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