Brown's Heating Cooling Plumbing & Electrical, LLC

This is a poor company who posts the following on their website.
"Our Mission Statement:
To establish lasting relationships and become the preferred choice for quality hvac, plumbing, electrical and service work, achieved by providing superior workmanship and outstanding customer service every time without exception at a fair reasonable price."... What a joke. They have a dispatcher that schedules electricians who is as rude as it gets. If they don't want to do your work because its a small job, then they have no one available so they don't have to do the job. They tell you rudely when they do tell you. Second the technician that shows up to do a job finds other things I wasnt aware of and instead of calling me scares the hell out of my tenant and begins to bad mouth the building and the prior electrical work done and leaves, with my tenant now scared. DO NOT USE THIS COMPANY, they have no integrity and the words on their website is just for show they could care less trust that!

Charged my mother in law $95 just to do a visit. When they showed up charges her another $195. For just doing a home visit. Looked at the problem 2 minutes and left after telling her the part she needed. So my husband goes and gets the part they would come back to put on. Do not go to them. I also plan to report them to the BBB.

Just wasted my day off waiting all morning for them to show up and after voicing my complaint she asked if I wanted to reschedule I said no and the receptionist hung up on me wow great way to conduct business will not do business with them again!!!

Brown's has been the go-to plumbing service for our church and we have been very pleased. They are trustworthy, knowledgeable amd friendly. We highly recommend them.

The best

experience from the service deck to the technician and the repair ! Thank you
Jeremy was early , accommodating and professional along with his work partner . Even my 10 yr old said " Mom ! They were both so nice ". Same day service

This was my second time going with Brown's and I wasn't let down. Always on time, respectful AND will get the job done right and in a reasonable time frame. If I ever have any plumbing issues they will be the ones I call.

We had no water due to a broken bladder in the well holding tank. Our experience with Browns was wonderful from the office gal who added us to an already busy schedule to the servicemen who came earlier than expected to complete our repairs. I will certainly call them the next time we need help!

They were excellent and very professional. They fixed my hot water heater right away!

We’ve had yearly problems with our well since buying our house in 2020. This is the second time we’ve woken up to no water, and on a Sunday morning when we have the grand baby. Brown’s was the only company that answered the phone and sent Jeremy to our house within the hour. He found the problem right away and fixed it. He was very nice and knowledgeable. We greatly appreciate the help and plan on hiring them again to replace our well pump.

Got off work and came home out furnace stopped working and wouldn't kick on, Browns came out same day in a very timely manner. The tech they sent out ways very respectful and observant especially when it came to our kids, as we have 4 running around and it didn't seem to bother him at all. Browns was able to address and fix the problem within two hrs. Overall very happy with the company's performance!