Fairfield Heating and Cooling, Inc.

Contacted Fairfield H & C to perform pre-season service on my 12 yr. old gas furnace. On the day of the appointment, the technician called when he was on his way and showed up shortly. He was courteous and efficient and performed a thorough inspection of my furnace. He found a minor issue and replaced the part while he was there and pointed out another issue that may need attention in the future. Overall, I was very satisfied with Fairfield Heating and Cooling and would use them in the future.

Excellent service, knowledgeable and friendly technician.

Great service, friendly and knowledgeable service tech.

Very fast and professional service. I called at 10:30 am and had a technician here at 12:45. Jordan was great! He didn't try to sell us anything we didn't need and diagnosed and fixed the problem quickly. He's very knowledgeable and friendly and had our heat pump back up and running in no time at all!

I was very impressed with the thoruogh
Testing and professionalism t he serviceman used. He was direct finding out the problem and fixing it.
He was knowledgeable and courteous

This company really backs their service and product. Very helpful and friendly. Extremely accommodating.

Always professional, from the person answering the phone to the technicians in our home. We were without heat when I put in my service request online on Sunday. By the time I called Monday, we were scheduled and the tech was on his way. They went above and got us up and running in two days with a major component repair. Highly recommend.

The technician did a thorough inspection of our furnace. We were happy with the service.

Nice and friendly people but I did have an issue with them. I requested a quote on an old A/C unit that wasn't working. As I did with at least a half a dozen other companies I requested a quote for replacement vs repair. They sent out their sales rep and he did a great job communicating. Told me I needed another board and capacitor and also mentioned that the furnace was in bad shape too. So he promised to work me up a quote. Apparently, they then sent in a service tech for a "diagnostic analysis"? He FIXED ABSOLUTELY NOTHING/DID NOTHING and said I needed a board and capacitor. To this day I have no idea why he even went there. None of the other companies charged me for their "quote/diagnostic analysis". The sales rep quote was in line with the others but I chose another company over $96. Cheap lesson. I did end up just replacing the entire A/C and Furnace.

Great Customer Service! Fantastic Professional Installation and Maintenance Service! Thank you for all that you do! It's truly appreciated!