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Franklin Heating Cooling & Refrigeration Inc Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Harley Haas

I only leave reviews when I am extremely impressed or disappointed, I expect good products and services. Franklin Heating & Cooling deserves your business for a multitude of reasons. They are completely honest, won't over sell you, provide very competitive pricing (thousands below my first estimate for a better named brand system), everything throughout the process was smooth and as promised and installation crew (Bobby & Devon) were well trained, polite, professional and patient. They weren't in a hurry to get out of there, they were more concerned about making sure we understood everything about our new system and we're happy to teach or answer any questions we needed. They are a small, locally owned, family business. I personally would never call another heating and cooling company other than Franklin! Thanks Team Franklin!

John Lloyd

Franklin replaced our steam boiler and did a great job. Their price was fair and they ordered and received the unit in just days. Installers Bobby and Justin were efficient, knowledgeable and friendly. I highly recommend Franklin for your project.

Kenneth Mzrshall

The technician was very professional and explained as he performed his duties. I had been having problems for months and the property management had used three different contractors prior to using Franklin. Now the property management is going to use this company. Thanks guys for the good work.

Paul Linder

Having some previous experience (over 40 years ago) in the heating, cooling & refrigeration field, I decided to tag along with Shane as he installed my new AC system. I was pleasantly surprised with his ability, his knowledge, and his work ethics. He taught me a lot about all the changes in the industry over the last 4 decades. He was very thorough, didn't take any short cuts, and cleaned up after himself. I would highly recommend Franklin Heating Cooling and Shane for your AC installation!

Andrew Goldsmith

Top notch from start to finish on install. Service after install has been just as strong. Thankful to have them as our provider. Highly recommended.

Michael Teter

I'm very happy with my experience with Franklin Heating & Refrigeration. It was easy make an appointment to meet my schedule, I ask them to call when they were on the way and they did, and they showed up when expected. Their pricing is very reasonable and less expensive than other companies I called. Aaron was very professional and polite. I appreciate that he was thorough but also efficient. I feel like they met my value expectations. I will be using them in the future and recommend Franklin Heating & Refrigeration. Thanks!

Bianca Partlow

This business is absolutely wonderful! I loved their employee Donnie, and the owner, Bob!! My furnace broke and they replaced it and got it working again! I am impressed how fast the job was! My house is beautifully heated again! I STRONGLY recommend them and I always will. Thank you so much!

Suzanne Cohan

Franklin Heating was professional, friendly and highly knowledgeable for all stages of the project from the initial estimate to final install. All employees were a pleasure to work with. The entire project was seamless and easy and I have every confidence in their skill.

Susan Knorr

This company was very responsive and professional. Joy was easy to work with and took great care of me. I needed a new unit at my home and they came out quickly, got back to me with options/quote and we had the new unit installed. The service was excellent and the price was very fair! I highly recommend Franklin Heating and Cooling.

Travis Hayden

From the office staff to service technicians, they all are very responsive and friendly. Franklin Heating Cooling & Refrigeration really knows what they are talking about and follow through with what they say they are going to do.

To top it off, they even leave the job site cleaner than any other contractor I have ever had the pleasure of doing business with. All around great experience!

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