Had an issue with our Pool room dehumidifier. The staff was very responsive and quick to come figure out the issue. They were just as quick ordering the parts and coming back to fix it! Definitely recommend this company! Very reliable, good at what they do, and extremely friendly staff!
Immediate response and they had a solution. Also, they fixed my problem for literally a fraction of what I was quoted by another plumbing company. Literally, a life changing call when we decided to get a 2nd estimate. My technician was awesome and you guys have a new customer for life. Thank you!!!
Had a nasty drain clog Jon from Capital city mechanical had one of his plumbers come out problem solved 👌 awesome company awesome price. If you need HVAC, Plumbing, Hydro excavating or Special projects and all your mechanical needs look no further.
The positive, Tech Jason was pleasant. The negative, work requested was not completed properly. I had sent an online service request to have a leak looked at inside my furnace that was making the filter wet. Company called and set up a time.Tech arrived within the time frame given and told me he'd clean it up and take a look. All he did was a PM. And during the PM he took a draining hose out of one place and put in another. I told him to put it back or it would end up flooding our furnace. Had already lost 1 furnace that way. He did put it back and then told me my furnace was fine and good to go. That it was in good shape. In good shape? It has a leaking gasket for the secondary heater that another company found right away the day before. Now I have 2 leaks, the original one and now the draining hose. He had ripped it out and now it doesn't fit properly. When I called and talked to the Supervisor, Rich, he immediately went on the defensive. I was told how cheap I got the PM, that Jason is their best tech, that he didn't recall me mentioning anything about checking a leak because he was driving. So you can get a tech to come out and break your furnace for the low price of $85. I should have canceled the appointment after the other company told me what was wrong within 5 minutes of having the cover off. My mistake was wanting just to confirm it instead, I got a broken part. Beware!
Honest people. I called to have my sump pump replaced as it would not stop running. When John arrived he checked the float and determined that it had calcium build up that kept the pump continuously running. He was able to get the float to work correctly and I didn't have to replace my sump pump. Obviously I didn't know that was the issue and he could have just installed a new sump pump and charged me. I was very thankful for his honesty and integrity. They definitely earned my future business! Good people.
If I could give 10 stars I would. Been looking for a good honest plumber for years. James came to our house replaced the expansion tank on our water heater. By the way the last company did not even check that they wanted to charge us for something else. James said good thing he got to it when he did because the bladder broke inside the tank that could have caused major damage. We were not sure if we had to put in a pressure reducing value on main water line. James came out a few days later to do a few more things. He told us he thinks the expansion tank was issue and suggested waiting before putting the value on which is a costly expense. He just put a gauge on so we could watch pressure and if it stays high he can come back out and put the other valve on. He put a new line to fridge as old one broke. He really knows his stuff. I know that we have found a honest and reliable plumber . Thank you James and Capital city mechanical nice to know there is a honest company to deal with. We will pass along to our neighbors how great you are. Marge and Fred
Had plumber out to repair leak before water meter. Was there 2 1/2 hours and charged me for 3. After I questioned the invoice it was changed. However - in that 2 1/2 hours there was a 45 minute trip to Lowes and a 20 minute process to type up invoice on phone. Same plumber was at my property a week prior and made note of materials needed for this job. (Couldn’t complete a week earlier bc water needed shut off by city so he completed other small jobs)
In house inefficiencies paid for by the customer as well as sliding in an extra 30 minutes on my invoice is all I need to know - will stay away in future.
Abby Gray
Had an issue with our Pool room dehumidifier. The staff was very responsive and quick to come figure out the issue. They were just as quick ordering the parts and coming back to fix it! Definitely recommend this company! Very reliable, good at what they do, and extremely friendly staff!
Samuel Dodson
Immediate response and they had a solution. Also, they fixed my problem for literally a fraction of what I was quoted by another plumbing company. Literally, a life changing call when we decided to get a 2nd estimate. My technician was awesome and you guys have a new customer for life. Thank you!!!
Kerry Freed
Had a nasty drain clog Jon from Capital city mechanical had one of his plumbers come out problem solved 👌 awesome company awesome price. If you need HVAC, Plumbing, Hydro excavating or Special projects and all your mechanical needs look no further.
April Creasap
Sump pump replaced and repaired by very respectful and knowledgeable young man. Thank you for your extremely fast response.
Another job well done!
Audrey Briggs
The positive, Tech Jason was pleasant. The negative, work requested was not completed properly. I had sent an online service request to have a leak looked at inside my furnace that was making the filter wet. Company called and set up a time.Tech arrived within the time frame given and told me he'd clean it up and take a look. All he did was a PM. And during the PM he took a draining hose out of one place and put in another. I told him to put it back or it would end up flooding our furnace. Had already lost 1 furnace that way. He did put it back and then told me my furnace was fine and good to go. That it was in good shape. In good shape? It has a leaking gasket for the secondary heater that another company found right away the day before. Now I have 2 leaks, the original one and now the draining hose. He had ripped it out and now it doesn't fit properly. When I called and talked to the Supervisor, Rich, he immediately went on the defensive. I was told how cheap I got the PM, that Jason is their best tech, that he didn't recall me mentioning anything about checking a leak because he was driving. So you can get a tech to come out and break your furnace for the low price of $85. I should have canceled the appointment after the other company told me what was wrong within 5 minutes of having the cover off. My mistake was wanting just to confirm it instead, I got a broken part. Beware!
Matthew Wilson
Wonderful family owned company. Best rates in town. Highly recommend
Timothy Cundiff
Very good techs on hvac side highly recommend
Pat Crawford
Honest people. I called to have my sump pump replaced as it would not stop running. When John arrived he checked the float and determined that it had calcium build up that kept the pump continuously running. He was able to get the float to work correctly and I didn't have to replace my sump pump. Obviously I didn't know that was the issue and he could have just installed a new sump pump and charged me. I was very thankful for his honesty and integrity. They definitely earned my future business! Good people.
Marge Feeney
If I could give 10 stars I would. Been looking for a good honest plumber for years. James came to our house replaced the expansion tank on our water heater. By the way the last company did not even check that they wanted to charge us for something else. James said good thing he got to it when he did because the bladder broke inside the tank that could have caused major damage. We were not sure if we had to put in a pressure reducing value on main water line. James came out a few days later to do a few more things. He told us he thinks the expansion tank was issue and suggested waiting before putting the value on which is a costly expense. He just put a gauge on so we could watch pressure and if it stays high he can come back out and put the other valve on. He put a new line to fridge as old one broke. He really knows his stuff. I know that we have found a honest and reliable plumber . Thank you James and Capital city mechanical nice to know there is a honest company to deal with. We will pass along to our neighbors how great you are. Marge and Fred
Brent Goldbach
Will not use again.
Had plumber out to repair leak before water meter. Was there 2 1/2 hours and charged me for 3. After I questioned the invoice it was changed. However - in that 2 1/2 hours there was a 45 minute trip to Lowes and a 20 minute process to type up invoice on phone. Same plumber was at my property a week prior and made note of materials needed for this job. (Couldn’t complete a week earlier bc water needed shut off by city so he completed other small jobs)
In house inefficiencies paid for by the customer as well as sliding in an extra 30 minutes on my invoice is all I need to know - will stay away in future.