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Amenities

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  • Onsite services

Legacy Heating and Cooling Reviews - 39

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Missy F

Had a great experience with Legacy. They were prompt on their arrival, honest and fair with the question of whether to repair or replace and helped us get the proper financing. Would definitely us them again! Thank you for your quick help on a cold day!

Lancr Hanna

Chris went above and beyond, Brian and Cody did an amazing job installing our A/C unit! Very pleasant to work with and all around just a great experience! Highly, highly recommend Legacy Heating and Cooling, can't say enough good things about this crew!

Debbie Ratliff-Curts

I cannot say enough about how wonderful this company is! From the owner coming out and giving me quotes for different scenarios, then helping me get financing. The office staff (Donna) has excellent customer service skills, something you don't find often enough these days. She is always friendly and helpful and quick with a response. And last, but far from least, were my installers. They were personable and did a fantastic job. When the install was complete I was instructed on how my new system worked and everything I needed to know on maintaince schedules and who to contact. I really liked that there was a senior tech teaching a helper/trainee. The senior tech was patient and never condescending to his helper. Great job Legacy Heating and Cooling!

Nala Pannell

When I called to have someone come out and look at my furnace, they were really nice and friendly, very accommodating. They were able to get someone out to me very soon when a lot of other places I called said they were booked for a month to two months. My new furnace and ac have been great and I loved their service and how nice everyone was. I was really nervous about this experience because I'm a new homeowner, but they made it so easy for me.

Debbie George

Legacy has serviced our heating system and installed a new ac system. Team responds quickly and is capable and friendly. They came the same day when systems weren’t working.

Scott Smith

The guys showed up on time were very clean fast and efficient in removing and installing my a/c and furnace. Thank you I would definitely use again if I ever have any issues

Aubrey

What a wonderful experience! Our tech, Strickler, was punctual, polite, and professional. His explanations were easy to understand and the pricing was fair and affordable. He was respectful of our home and family. We will definitely be using this company for our future needs. Thank you!

*Edited to add that we used this company again to install a new air conditioner, furnace, and thermostat. Chris came out and gave us a detailed and exact estimate. Brian and Cody came two days later and did an amazing job on the installation. All three were a pleasure to work with and made the entire experience effortless. If you're looking for an A+ company, you've found it.

Galen Lyons

Brian and Cody did an amazing job! Very polite, kind, and cleaned up really well. They took out and installed a completely new heating and cooling system and did a great job! Thank you guys!

Phillip Basham

Technicians just left I thought they did a beautiful job would definitely recommend legacy heating and cooling.

Stuart

Update: Today, 10/28/2022 a small natural gas leak was discovered at one of the pipe connections going to my furnace. I got ahold of Chris from Legacy and he came straight over and fixed the issue. Top notch customer service! It's nice to know if there's a problem, Chris or someone from Legacy will be on top of it.

I recently had a new HVAC system installed in my house and I have to say I am very pleased with the quality of service and the product that I got from Legacy heating and cooling. The team at Legacy were professional, kind and punctual. I would highly recommend their services to anyone looking for service, repair or replacement of their HVAC system.

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