Apex Plumbing, Heating, and Air Pros

Dylan was very prompt and helpful in the installation of my new thermostat. He took the time to instruct me basic ‘how to’s’ and answered all my questions. I would definitely recommend Apex to anyone needing plumbing or hvac services.

Chase (and others who came on to help) handled my worries capably and professionally. There was a mixup in the original order, but APEX corrected the issues and completed the requested work. At this point, one day later, I’m very satisfied with how the issues were handled and with the installation.

Definitely wanted to recommend these guys because they are so professional. I called them on Saturday and then the project manager showed me up on Sunday.

Since it was emergency, so these guys came on very next day with all the equipment needed fixed my heat.

I’m really pleased and definitely want to do recommendations.

Customer service was phenomenal. The technician was unfortunately over 30 mins late. The prices are astronomical. This little fitting cost me $726.00. How could you in good conscious charge that fee?

Can't say enough good things about this team. They were prompt and had fantastic attitudes and great craftsmanship. The longer story - we were in a bind during a basement renovation when our last contractors began work without an approved plan from the city, so they weren't able to pull permits. I found Apex Plumbing on HomeAdvisor and they were quick to come help us out after we had a new plan approved. They consistently made sure I was happy every step of the process. Here's some photos of the plumbing rough-in and the concrete cover-up (they even added a new floor drain to get it out of the way of the hallway we're building in the finished basement). Passed inspection on the first try. Nice job!

!!!!!!!!!!I would give these people no stars if possible.The technician has no knowledge of repairs at all. They only tell you to replace the whole thing because it's old. They can't even specify what the problem is. I asked the guy what was wrong with my water heater, he said 3 different parts and didn't guarantee my water heater working after replacing any of them. Not able to fix anything at all only replace the whole thing. Do not call them for repairs, you will end up buying a whole new unit for no reason at all.

Both Andi and Logan was able to come out and went above and beyond with their work! Was able to explain the process plus, "Got in and got out". They weren't there to mess around. Definitely would go back through them if I can :D

I’m very impressed with Ryan Koogler’s work! An appt was set to replace tub fixtures and Ryan came across a pipe that wasn’t properly capped off and was leaking sewage gas into our home and a leaky shut off valve to our washing machine. I’m very thankful for him and all that he had done to make our home safe for my family. He really went above and beyond! He was professional, personable, knew his craft well and was thorough in his findings. Cleaned up afterwards also. Highly recommend Apex and hopefully you’ll get Ryan as your guy to make your homes plumbing repairs.

I requested APEX inspect my Water Heater following a holiday and some extreme cold weather that flooded my basement. They were able to schedule a service call quickly. Their tech called me 30 minutes before he arrived and was on time. He immediately diagnosed the issue with the water heater and recommended replacement. While the tech was there, I asked him to replace the kitchen faucet (it was old and broken) and inspect a bathroom faucet that was having hot water issues.

The estimate for installation of the kitchen faucet and water heater was a little overpriced in my opinion, but I wanted the work done and plumbers in the area were swamped with work.

The technician told me the issue with the bathroom faucet was
most likely a slider and the faucet would probably need replaced. All this before inspecting it. The estimate for replacing the faucet was close to $1,000. I declined the faucet replacement and went to YouTube. 5 minutes of video research and 5 minutes of labor. I completed the repair using only a wrench and a bucket.

Overall: 2 Stars
I applaud their availability during the extremely busy week. Apex restored hot water to my home during a very cold week. I have to ding them for trying to sale me something (the bathroom faucet), when all I needed was a simple repair. It concerns me that someone with less time (like a busy parent) or less internet savvy (like an elderly person) could possibly be taken advantage of.

Dave was awesome! He knew exactly what he was doing, was professional and got the job done quickly, even with a little unknown.hiccup. We'll always call Apex first and hopefully, get Dave again too!