I cannot say enough nice things about my experience with Anderson Automatic. They did an extensive project with us. They do great work, they come when they say they will, the don't shy away from follow-up questions and are just really, really nice people. I consider myself extremely lucky to have had them recommended to us!
Previous owners of the house used Anderson so for the past 1.5 years we continued with them. They’ve been in our house numerous times performing maintenance and we’ve asked on numerous occasions about why the system doesn’t work well. They recommended we reinstall a second floor return and seal the ducts. The work was completed and I immediately informed them it did nothing because the return for the second floor wasn’t correctly finished. They’ve been back multiple times to assess and the Tech always agrees they need to finish the work but nothing happens. This week I had 4 other companies come look at the system to replace it because it doesn’t work well and it started to condensate. We’ve found glaring issues including a major flaw with the 2nd floor return they should have seen and fixed. The last tech who came to my house to do maintenance also messed up our fan on the outdoor unit. He told me it was bent and “fixed” it. The entire unit shakes violently now, which I showed to another Anderson tech, and nothing is being done. I have to constantly call them to do anything. Never using them again.
These guys are terrific. They installed two systems in spring 2017 that were relatively complicated to do in a very old house. AC units/blowers/heat pumps etc. Had some issues dialing everything in because of the complicated home dynamic and they were very responsive and patient in helping us find the best solutions. We continue to use them for maintenance twice per year and their service techs are timely, efficient, courteous, clean and just generally good dudes. A true family business that does what they say they’re going to do, and they do it well. Thanks.
In 2016 my heat pump stopped working and Anderson came out the next day which is convenient, but i feel like i got robbed. Around $70 for a service call which is fine, then it was another $110 for them to fix the problem. Which was him unplugging something and plugging it back in. Then is was another $100 for him to replace the part. All this took like 25minutes and the bill was almost $300.
I'm sure Anderson does great work but there are cheaper places in the area for basic fixes to your A/C.
This year, 2017, I just called Geiler down the road and I''m happy with the service and price they gave me.
The previous owners of our home graciously agreed to replace the furnace before we moved in to our home in January. They selected Anderson Automatic. The heat worked well through out the winter. We were told that a technician would come to the house to make sure everything was installed correctly and that the A/C was ready for the warmer weather. We called and left several messages. When we finally reached them they said we could use the A/C, but they they were so backed up with work that they would have to “call us” when they could set up a time to book a technician. That was over a week ago. They still haven’t contacted us. The A/C is not working. We had it on for about 4 hours and there was not one degree change on the thermostat.
Being in real estate I have used Anderson Automatic for different properties on several occasions. They are quick to resolve any issues and have always been courteous and professional. I would recommend them to anyone.
Always professional. They never try to sell you more than you need like most hvac companies. That's why they are the only company to get my business for my personal home and rental properties.
Christy Johnson
I cannot say enough nice things about my experience with Anderson Automatic. They did an extensive project with us. They do great work, they come when they say they will, the don't shy away from follow-up questions and are just really, really nice people. I consider myself extremely lucky to have had them recommended to us!
Patrick Klesmith
Previous owners of the house used Anderson so for the past 1.5 years we continued with them. They’ve been in our house numerous times performing maintenance and we’ve asked on numerous occasions about why the system doesn’t work well. They recommended we reinstall a second floor return and seal the ducts. The work was completed and I immediately informed them it did nothing because the return for the second floor wasn’t correctly finished. They’ve been back multiple times to assess and the Tech always agrees they need to finish the work but nothing happens. This week I had 4 other companies come look at the system to replace it because it doesn’t work well and it started to condensate. We’ve found glaring issues including a major flaw with the 2nd floor return they should have seen and fixed. The last tech who came to my house to do maintenance also messed up our fan on the outdoor unit. He told me it was bent and “fixed” it. The entire unit shakes violently now, which I showed to another Anderson tech, and nothing is being done. I have to constantly call them to do anything. Never using them again.
Scott L
These guys are terrific. They installed two systems in spring 2017 that were relatively complicated to do in a very old house. AC units/blowers/heat pumps etc. Had some issues dialing everything in because of the complicated home dynamic and they were very responsive and patient in helping us find the best solutions. We continue to use them for maintenance twice per year and their service techs are timely, efficient, courteous, clean and just generally good dudes. A true family business that does what they say they’re going to do, and they do it well. Thanks.
Brian Gelhaus
In 2016 my heat pump stopped working and Anderson came out the next day which is convenient, but i feel like i got robbed. Around $70 for a service call which is fine, then it was another $110 for them to fix the problem. Which was him unplugging something and plugging it back in. Then is was another $100 for him to replace the part. All this took like 25minutes and the bill was almost $300.
I'm sure Anderson does great work but there are cheaper places in the area for basic fixes to your A/C.
This year, 2017, I just called Geiler down the road and I''m happy with the service and price they gave me.
Teresa Nichols
The previous owners of our home graciously agreed to replace the furnace before we moved in to our home in January. They selected Anderson Automatic. The heat worked well through out the winter. We were told that a technician would come to the house to make sure everything was installed correctly and that the A/C was ready for the warmer weather. We called and left several messages. When we finally reached them they said we could use the A/C, but they they were so backed up with work that they would have to “call us” when they could set up a time to book a technician. That was over a week ago. They still haven’t contacted us. The A/C is not working. We had it on for about 4 hours and there was not one degree change on the thermostat.
Shawnda Partin
Being in real estate I have used Anderson Automatic for different properties on several occasions. They are quick to resolve any issues and have always been courteous and professional. I would recommend them to anyone.
Kim Singletons
Always professional. They never try to sell you more than you need like most hvac companies. That's why they are the only company to get my business for my personal home and rental properties.
Cameron Ehteshami
Friendly and knowledgeable contractors, did a great job!
kan landy
Very good w customers. They go above and beyond
John Becker
Great company. Very knowledgeable