Ron (and all the techs we’ve had over the years) is excellent. Explains issues clearly so we feel comfortable with his advice. Good value. Super responsive. Professional. Would recommend Nelson to anyone.
We had an excellent experience with Nelson Comfort on the installation of a new A/C unit for our company. They were professional, timely, and their price was very competitive. We'll definitely call them again for future HVAC needs.
We discovered that our heat pump wasn't working, so we called Nelson Comfort this morning and they scheduled a technician to come out this afternoon. We received a phone call when the technician was on his way, and when he came in he introduced himself as Michael. He asked us what our issue was and he checked some things and determined that the landscapers had cut the sheathing off the wire that went from the furnace to the heat pump and the exposed wires had blown a fuse. Not only did Michael re-wire it, he called and had a coworker bring conduit to protect the wire in the future. I highly recommend Nelson Comfort!
Ron Miller was my technician for maintenance on my geothermal. He asked if I had any questions and I did ask him about Platinum Ultraviolet Air Purifier. It was something I felt was needed. He actually had one. I am very happy with Nelson comfort!
All i can say is WOW!!! This guy Zach the technician really knew his stuff! Will definitely be coming back and requesting him for sure with any further problems. Man the guy was a real life saver. Damn near asked him to move he was such a nice young man. Thank you Nelson crew
I had a unique space difficult attic space that I wanted heated and not only did they know what kind of unit AND find a unit to fit the tiny available space -it took them 3 times to get everything working and circulating properly but they kept working till it was right! Anne was wonderful to talk to and very prompt at letting me know changes in schedules or delays. I’m glad I went with a local company and they really came through and showed they cared
Ron was amazing! He came to our house and went above and beyond with his service and advice. Ron was helpful, kind and safe. Ron was informative about next steps and tips for how to keep our 1900’s style house cool. We are so appreciative and highly recommend! Thank you!
Nelson Comfort is a great company that has served my family well in the past years. They are diligent workers and have the interests of the client always in mind. This is a company you can trust to care for your heating and air-conditioning equipment.
Spencer was excellent, professional, knowledgeable and on time. He called back last evening in a timely manner and was willing to come to our home last evening, but I told him to stay home and safe and to come in the morning, which he did. I received a text when he was on his way. Great guy!!!
This would be a 5 star post for great quality service and the appointment was fine. However, I am giving 4 stars for the following reason: the technician didn’t make sure our backyard gate was properly secure after examining our outdoor unit. This resulted in our German Shepherd getting out of our yard. Someone called animal control on our dog and resulted in an animal control officer citing us. In the future, please ensure all gates are closed thoroughly and are secured. That would be the only suggestion,
Patrick Crotty
Ron (and all the techs we’ve had over the years) is excellent. Explains issues clearly so we feel comfortable with his advice. Good value. Super responsive. Professional. Would recommend Nelson to anyone.
Mary Percy
We had an excellent experience with Nelson Comfort on the installation of a new A/C unit for our company. They were professional, timely, and their price was very competitive. We'll definitely call them again for future HVAC needs.
Jennifer Lewis
We discovered that our heat pump wasn't working, so we called Nelson Comfort this morning and they scheduled a technician to come out this afternoon. We received a phone call when the technician was on his way, and when he came in he introduced himself as Michael. He asked us what our issue was and he checked some things and determined that the landscapers had cut the sheathing off the wire that went from the furnace to the heat pump and the exposed wires had blown a fuse. Not only did Michael re-wire it, he called and had a coworker bring conduit to protect the wire in the future. I highly recommend Nelson Comfort!
Angela Glenn
Ron Miller was my technician for maintenance on my geothermal. He asked if I had any questions and I did ask him about Platinum Ultraviolet Air Purifier. It was something I felt was needed. He actually had one.
I am very happy with Nelson comfort!
brad dearinger
All i can say is WOW!!! This guy Zach the technician really knew his stuff! Will definitely be coming back and requesting him for sure with any further problems. Man the guy was a real life saver. Damn near asked him to move he was such a nice young man. Thank you Nelson crew
Jamie Nicolet
I had a unique space difficult attic space that I wanted heated and not only did they know what kind of unit AND find a unit to fit the tiny available space -it took them 3 times to get everything working and circulating properly but they kept working till it was right! Anne was wonderful to talk to and very prompt at letting me know changes in schedules or delays. I’m glad I went with a local company and they really came through and showed they cared
Barbara Presnell
Ron was amazing! He came to our house and went above and beyond with his service and advice. Ron was helpful, kind and safe. Ron was informative about next steps and tips for how to keep our 1900’s style house cool. We are so appreciative and highly recommend! Thank you!
Nancy Hellman
Nelson Comfort is a great company that has served my family well in the past years. They are diligent workers and have the interests of the client always in mind. This is a company you can trust to care for your heating and air-conditioning equipment.
Rosemary Keiser
Spencer was excellent, professional, knowledgeable and on time. He called back last evening in a timely manner and was willing to come to our home last evening, but I told him to stay home and safe and to come in the morning, which he did. I received a text when he was on his way. Great guy!!!
Magda W (Magda)
This would be a 5 star post for great quality service and the appointment was fine. However, I am giving 4 stars for the following reason: the technician didn’t make sure our backyard gate was properly secure after examining our outdoor unit. This resulted in our German Shepherd getting out of our yard. Someone called animal control on our dog and resulted in an animal control officer citing us. In the future, please ensure all gates are closed thoroughly and are secured. That would be the only suggestion,