Extreme Heating & Air Conditioning

Jason was really professional and friendly. He explained the issues that the system was having and fixed them really quickly! We are new to the area and I will definitely use Extreme again! We plan to use their maintenance plan going forward. Thank you!

I found Extreme's One Hour Heating and Air Conditioning completely by accident, and I am VERY happy I did.

I originally called them to service a non-cooling A/C unit. The technician, Nick, was honest and upfront and told me the high cost to refill the outdated R22 coolant, and recommended I replace the unit with a new model. He also told me about their 60-month 0% financing option to replace both the A/C and Heater (mine was a 1967 Chrysler model heater!). Before Nick left, I had financing and an appointment scheduled for the following Wednesday.

Tuesday afternoon, the Installation Manager, Joe, called and texted me, asking if he could take measurements ahead of the installation to help the install go faster and smoother. He was super pleasant, informative. He wore a face mask and shoe coverings the entire time he was in my house and we were in contact with each other. He set the install time for the next morning (between 8a and 10a).

The next morning, at 8a sharp, Joe and the installation team (Kaleb, Nick, and Tony) knocked on my door. They were right on time, wearing face masks and shoe coverings. They each introduced themselves to my wife and me and went straight to work. Throughout the day, they were professional, courteous (keeping the noise to a minimum since I work from home, directly above the basement area where they were installing the heater and in the room just inside where they were installing the A/C).

They kept me updated on their progress throughout the day. When the install was finished, Joe walked me through using the new thermostat. Then, Kaleb and the team showed me everything they installed, how to maintain it (like a capful of distilled vinegar in the pipe to keep the pump operating cleanly, and changing the 4-inch filter every 6 months). They had to demolish part of my basement bathroom, which I approved. But they cleaned up afterward, and even left the basement in a better condition than when they found it.

Overall, I could not have been more pleased with their overall installation, their professionalism, politeness, treating both my wife and me with equal courtesy, being on-time, finishing with everything exactly as they told me ahead of time. I will definitely call Extreme One Hour for service while in this house, and when we need service or a new HVAC installation in our next house.

Great job Joe, Kaleb, Nick, and Tony!!!

- Joseph and Eliza

Tristan was very professional. He was informative about our system and what it needed, but not pushy about getting everything done. He didn't mind meeting our dogs either! Thank you so much!

William, Cole and Logan did an amazing job cleaning out our HVAC ducts and vents. We had waited way to long to call in the professionals and it showed. The team was quick, efficient and professional. We highly recommend them!

The A/C wasn't cooling the house. Jason diagnosed the problem and was very helpful checking my warranty and getting me on the schedule for the repair. He is also well informed with information that he shared about A/C systems and the industry.
Thank you Jason!

Both Tristan and Logan did an awesome job. Especially since I paid company 2 yrs ago to do the job and it was not done correctly. So thank you for doing the job of another company.

The crew that cleaned our heating and cooling ductwork were superb! They were fast, accurate and a pleasure to have in our home.

Tristan called ahead to see if he could come early. He was professional and polite. He always explains what he is doing. Great customer service.

They showed up exactly as scheduled and worked the entire installing the new HVAC, with meticulous attention to detail. I have used them for several HVAC repairs and recommend them without reservation

Fabulous! It was a non-emergency and they came out the same day. The service technician was great, he explained everything and awnsered all questions. I will definitely use them again!