East Ohio Furnace Co Inc

Very professional, quick, and just all around great job. By far the best priced service and we had a half of a dozen quotes.

The first time that they came to my house was on a service call for my furnace set up by my home warranty campany.
They did not have the correct part with them. Instead of making a 45 minute round trip to the shop and back to my house, they sent another serviceman out with the part so my heat could be back on quickly. I was impressed and scheduled them to clean and service my air conditioner.
In my opinion, a good and reliable company.

If I could give this company 0 stars, I would. They came out in 2020 to replace my AC through my home warranty. I have had numerous issues since then and finally just got another company to conduct a leak test. There are THREE leaks from a shoddy installation. An o-ring is missing and two additional joists are leaking. East Ohio Furnace does not stand by their work and when I called to talk to someone about the quality of the install, I was told the unit itself is under warranty so I could find another company to conduct a leak test. What I would have preferred is that they install it correctly the first time so I didn't have to fill a new unit with refrigerant twice in two years. Minimally, it would have been nice for them to do the leak test and repair their own sub-par installation and refill the unit with coolant. I am SO thankful for Budget HVAC for all of the excellent service they have provided. Really shining a light on how inept (or perhaps just lazy) East Ohio technicians are.

Was a little skeptical at first because I had a “10am-2pm” scheduled for no cool air from my AC unit (heat pump) that turned into me calling in twice to see what the status of my appointment was. I read a lot of mixed reviews about home warranty repairs so I was a little nervous on top of that because I wasn’t sure if this was going to be a full system replacement issue. Service man eventually showed up about 3:45pm and took a glance and fixed the issue in less than 15 minutes. From assessment to diagnosis to repair, 15 mins. Glad he knew what he was doing and he was very professional. Would recommend based on my experience but would also recommend EOF Company to communicate a little better. It just makes things a little cleaner. Gave 5 stars.

Update:
09/12/22 Had them out again for a completely different issue. Outstanding customer service and technicians. They called me before they came out, got here within their scheduled window and did a stellar job on my minisplit that wasn’t cooling.

They had some of the best prices on new furnaces, along with qualified personnel. This is an old Akron based company. Give them a call if you are looking to replace or have an older system that needs maintenance.

We first used East Ohio Furnace 30 years ago when we swapped out our old gravity heating system and installed a gas furnace and air-conditioning unit.

Last week our furnace let us know that certain death was eminent, so we didn't hesitate to contact them for the replacement. The installers arrived on-time and could not have been more professional and courteous. The prices were incredibly reasonable for the amount of work they did. Don't waste your time looking elsewhere, give these guys a call first. Just a top-notch company!

I would highly recommend using East Ohio Furnace Co. I had a heating issue and East Ohio Furnace was very professional and timely. The service man, Matt, was very knowledgeable and friendly. He explained exactly what was going on and fixed my problem. The office personnel were also friendly and very helpful. I will use East Ohio Furnace Co in the future.

Our Home Warranty took forever to mail the new furnace but EOF was always in touch with us and kept us updated throughout the entire process. I cannot review other services or products because we didn't really deal with them directly in that matter. However, the 2 technicians that came to our house from the first time they came in, were very professional, respectful of our property, always on time, and communicated very well with us from the get go. It took us almost a month from the 1st call to our home warranty until the replacement of our furnace, but they made sure to schedule installation as soon as they received it in the mail.

Twice a year our company is required to service our Heating & Cooling. The job is always done thoroughly! Adding picture of tube heater diagnostic checkup.

This company is in my contacts on my cell phone, and here are the reasons why.

My first experience was through a home warranty years ago for a A/C replacement/installation. They came, they installed, and the technicians couldn't have been more professional. In fact, one of the techs showed me how to get an oil stain out of the driveway using PVC primer. Thanks!

Since then I have called on them several times to make repairs to my furnace or A/C as needed. They always answer, and every time they have been able to make it same day. The technicians that arrive are all very nice, professional, and knowledgeable. They are the kind of folks you'd have a beer with.