TLC/Stewart Heat & Air

This company's license is suspended from March 2017 through March 2018 due to ongoing investigation, per my conversation with the NC State Board of Plumbing, Heating, and Fire Sprinkler Contractors. He is not allowed to perform work, per this board. My home warranty company sent him out to my house, where he diagnosed an issue and failed to submit appropriate paperwork to the warranty company. 2 weeks later, as I am still waiting on the work to be completed, I called to follow up again only to find the phone number DISCONNECTED. I reached out to the BBB and the State Board for more info, and boy am I glad I did! I don't want an unlicensed contractor working on my house, even if I could get a hold of him! Not to mention he was rude, he seemed annoyed every time I called to follow up on the progress of my repair.

Do not recommend! Currently working with the warranty company to get someone else out asap.

I opened a service request with my warranty company because my heater downstairs was not working, the request was opened on 1/9/2017 and it was assigned to TLC/Steward Heat and Air. This has been a nightmare, the contractor came to my house 3 times during the last 2 weeks and even replace a part and it is still not working. They are very unprofessional and can never remember an appointment. The worse service I ever had. This contractor is very irresponsible and don't even try to call them by phone, because they never answer the phone.

Bottom line don't even think about hiring this contractor unless you want to have the worse experience of your life.

My heater still not working and the company is too busy to come back to my house and try to fix it again. I am filling a complain with the BBB

He came out of his service are for us because he was the closest that the home warranty could find. He had our unit fixed quickly and professionally. If we lived closer to the Unifour, I would use this company again. I recommend their services.