Frank Palmer Heating and Cooling

Can't speak highly enough about Frank and his team. Our HVAC system had gone out- Frank promptly returned my call and came out to take a look at things for us. I wanted to go ahead and replace our system since it was so old- in short order we were back up and running. Communication was great and they showed up right when they said they would to get us fixed up. Pricing was right in line with what I expected and we were treated very professionally throughout the whole process. I will be using them going forward to help us maintain our new system.

Called Frank after another HVAC repair failed to show up. I spoke with Frank on a Thursday. He said Tuesday or Wednesday would be the earliest he could come by and would text. I heard nothing from them on Tuesday and finally called again on Wednesday. Spoke with Frank and he said the rain had pushed back his work and would stop by late Friday. It’s now 6:30 and I have heard nothing. I’ll try a third HVAC next week. Totally disappointed with lack of customer service.

Shout out to Frank, Chandler, and Spencer for a terrific job installing new HVAC system and repair ductwork. Team arrived on time, super professional & all around pleasant experience. They enjoy working together and sharing their wisdom which gave me confidence that the job was done right 👍. Thanks for all your hard work. Would definitely recommend this team for all your heating and cooling needs - they are now my go-to team if needed in the future.

Frank arrived early-- bonus.
Fixed holes in my ductwork from rodents.
Shared info the whole way, charged minimal for the system checkup and repairs.
Will call again if needed in the future, great owner operator local business.

Frank just finished installing our new heating system, in our 1947 home. They ran all the duck work and installed system in 2 days. The house was left clean, and no materials left behind. He was on time every day, and did exactly what he promised. Thanks for the great job Frank!

Frank just installed a complete, including duct work, new heating and cooling system in my home. I couldn't be more pleased. Excellent work with attention to detail and doing the job right. Fair and honest. What more could you ask for. Thanks Frank!

Frank was excellent on time he explained to me thoroughly as he fixed my AC unit as to what the problem was he fixed it very quickly answered all my questions that I had for him and priced me at a reasonable rate I highly recommend him to anyone with issues with there unit awesome Guy…..

Frank is a very experienced and professional heating and cooling systems man. He's a very likable person who will do what ever it takes to get your equipment up and running as fast as possible. And he will give you the very best price that he possibly can.

Great service and communication also gave a fair price on my new AC installation. Were very thorough on initial inspection compared to other companies which convinced me this was the right company for the job.

In the past week, Frank has worked on 2 of my family members ac, I called in the am and he came the same day by 3pm. Our family has used him in the past and he installed a furnace this past winter, quick service, great price and very professional and friendly.