Service Experts Heating & Air Conditioning

Ricky was excellent! Came by to our place the day of, and was thorough to figure out the exact issues and give a detailed recommendation of what needed to be fixed. Was trustworthy and didn't try to oversell me - only what needed to be done. Appreciated it and will definitely be using Service Experts on the future!

Jon and Will from service experts came out today to look at work someone else did. Unfortunately, that work did not fix the problem ( no heat). The time and attention they gave to the situation was outstanding. These guys really know what they’re talking about. I only wished they had done the work the first time. Had I done that all of my issues would have been resolved. Thank you John and Will!

Ricky and Chandler arrived on time and just completed our spring maintenance. They were professional and went about doing the checkup promptly. We were pleased with their service. A very positive experience.

Daniel M and Brad were both extremely professional when servicing our HVAC systems. They were on time, courteous and knowledgeable.

Jordan, Andy and Curtis did a fantastic job. They went far above and beyond to make sure we understood everything they needed to do and on the Advantage plan. We had not been told about it before. These guys are wonderful!

Fisher Memorial UHC - Martin came out to perform the 6 months maintenance service on our equipment. He provided excellent service and also made recommendations for things needed to help improve our system. Josh (Contract Manager for our account) came by as well. He spotted some problems we were not aware of which was very helpful. We also needed to get a quote for additional equipment, so since he was here he was able to access our needs and provide a quote.

JAMES BASS WENT FAR AND BEYOND SERVICE EXCELLENT JAMES BASS WAS ON VACATION AND STILL ANSWERED MY CALL AND HELPED ME AND MY 90 year old MOTHER JAMES BASS IS TRULY A GREAT ASSET TO SERVICE EXPERTS. THANK YOU FOR ALL YOU DO JAMES! JIM AND HIS MOM RITA TRAHAN

Avoid this company at ALL COSTS if you care about the way they treat their customers. My sister was allowed to sign a contract (while suffering from early onset dementia) that obligated her to paying a monthly fee of around $200/month for several years. When she was no longer able to live alone and we went to sell the townhouse, I was informed that she had been “leasing” the unit and we had to pay Service Experts a fee of over $10,000 before we could close on the sale. She had already paid over $3,500 over previous years for the “use” of the installed system.
When I attempted numerous times to speak with someone in authority, I was stonewalled. Since a dollar figure had already been accepted for the sale, my sister lost around $10,000 in the sale of her house. After doing the math, she had payed several thousand dollars more than ANY quality system would have cost. She was taken advantage of in a mean and careless way.

I had Service Experts come out to do an estimation for a whole house water filtration system. The plumber that they sent did not understand what the system was and thought it was a water softener system. He then proceeded to do a water quality test, speak with his supervisor, and tell me that based on the test that they could not install the system. No explanation given and water quality results were normal. Basically poor, unprofessional service with an estimator who had no idea what he was doing. Avoid this company.

Daniel McElveen got our unit back up and running and installed a new thermostat. He was very knowledgeable, professional, respectful, and kind. I highly recommend him and Service Experts. Thank you, Daniel M.!