Progressive Service Company

Extremely pleased with recent service on heating/air unit. Tremayne Moses (service rep) diagnosed the issue immediately & had my unit up & running in a short period of time. He was very professional, easy to talk to, and took the time to answer any questions. One of the better service reps I have encountered in quite some time

Technician was here to do the seasonal tune up for the HVAC System. He was very pleasant and professional with a strong sales pitch for a Maintenance Agreement and various parts he determined were needed with an estimated cost of approximately $3,500 to 4 grand. I'm not convinced that I need so much considering I get the seasonal tune up every year with another company, first time using Progressive. Further the system is approximately 7 or 8 years old and should not need such extensive repairs and if so should be covered under the warranty. I did purchase the Maintenance Agreement so I will use them again, not sure about in the future.

Amazing service! Lisander and Bryan were great! Would definitely recommend.

Sales & Installation of heat and Air in Smithfield good, but followup serice a nightmare. They routinly missed their appointments. So the service part stinks.

My experience with Progressive Service Company was nothing short of excellent! My folks needed the heating/cooling unit replaced and Lisander Perez and Brian Perez were very professional, diligent, and efficient. Lisander Perez went above and beyond explaining the process and helped us to learn how to use the new thermostat after replacing the old one. All in all, I highly recommend this company and if you happen to have Lisander and Brian Perez doing the repair, you're in great hands!

Chad arrived on time to check on a faulty fuse in the electrical box! Very friendly and extremely knowledgeable. He took the time to explain what was going on and showed me the process. He didn’t leave until he was sure everything was working properly!! Very pleased with his and Progressive's service.

I used Progressive for the installation of my ceiling fans and chandelier. I had five ceiling fans and a chandelier installed. I also had a chandelier repaired. I had an absolutely wonderful experience. My electrician, Colby Hymphries, was awesome!! He was professional, knowledgeable, and just had a wonderful attitude. He even gave me ideas for my future screened in back porch and a generator for my home. He has become my new electrician and I would highly recommend Progressive and Colby for any and all electrical work.I am extremely pleased with the work. Again, an awesome experience!!!

Marcus with progressive was fantastic. I had a large leak underneath the concrete slab in my home. He was very professional, took the time to detail all the possible outcomes for me, complete the very extensive repair in one day, and thoroughly photo documented the entire process. It was an intense situation and progressive made it better and did an incredible job. I definitely recommend them and will use them again.

My apartment complex called them to fix a water heater leak, they came out within hours even though it was Saturday. They diagnosed the problem quickly and left to get the parts, they were back within a few hours with all the parts and despite being late on Saturday they got the job done. And! they even worked quietly while I was in a meeting, even though I told them it was no big deal. Overall great experience, definitely recommend them.

Great service, super staff and service technicians! Highly recommend. They are my 'go to' for all things plumbing and HVAC!