Our heat quit working Monday morning, and we contacted Jay's later that day, but they were not able to get someone out until first thing Tuesday due to availability. We had another Heating/Cooling company local to Raleigh come on Monday who quoted us close to $1200 in repairs and suggested other large fixes after inspecting the unit. With such a high price tag, we thankfully had Jay's lined up for a second opinion.
Our Jay's technician arrived on Tuesday and was able to fix our unit in under 30 minutes letting us know that all it needed was to be cleaned and some other minor preventative maintenance issues at a much smaller, flat free price of $125 which restored the heat in our house, not as a band-aid, but as the only servicing that was actually needed. Our technician was knowledgeable, polite, explained everything in easy to understand terms and did not try to upcharge us in any way.
I would highly recommend Jay's for any HVAC related needs, and they've earned a customer for life out of us.
We’ve have used Jay’s Heating and cooling for both repairs and a new system installations. They are always very responsive and professional. The last repair was particularly challenging. Due to the current supply chain issues the part we needed was not available. The owner, Jason, personally came to our house and worked to get our system up and running again. I would definitely recommend Jay’s!
Joshua Garloch
Our heat quit working Monday morning, and we contacted Jay's later that day, but they were not able to get someone out until first thing Tuesday due to availability. We had another Heating/Cooling company local to Raleigh come on Monday who quoted us close to $1200 in repairs and suggested other large fixes after inspecting the unit. With such a high price tag, we thankfully had Jay's lined up for a second opinion.
Our Jay's technician arrived on Tuesday and was able to fix our unit in under 30 minutes letting us know that all it needed was to be cleaned and some other minor preventative maintenance issues at a much smaller, flat free price of $125 which restored the heat in our house, not as a band-aid, but as the only servicing that was actually needed. Our technician was knowledgeable, polite, explained everything in easy to understand terms and did not try to upcharge us in any way.
I would highly recommend Jay's for any HVAC related needs, and they've earned a customer for life out of us.
Kevin Beller
Taylor assisted when I was in a bind and resolved all my issues could not imagine calling anyone else
Lester Hess
We’ve have used Jay’s Heating and cooling for both repairs and a new system installations. They are always very responsive and professional. The last repair was particularly challenging. Due to the current supply chain issues the part we needed was not available. The owner, Jason, personally came to our house and worked to get our system up and running again. I would definitely recommend Jay’s!
Tia Mahoney
I have to say Dave Holiday not only is extremely professional but very knowledgeable!!!!
lea ledoux
Taylor came out and diagnosed my restaurant's system and gave good solutions to our problem would recommend
Tsunami Pressure Cleaning
Taylor was very professional and got our a/c running quickly!!
Tabitha Hatfield
Shawn was very helpful did everything I expected and was very polite…couldn’t asked for a better service
Lindsey Harstine
Nic did an amazing job would highly recommend this company.
prosper ndow
Dawda was on time and very professional. I will definitely use them again.
Wendy Abrams
Dave was the best. Thx so much for your great service.