919 Fix My AC

I am so pleased with the work provided by Nic from 919FixMyAC.com. My AC stopped working completely last night. I had no idea who to call so I asked for recommendations on NextDoor. I went with this company and am so glad I did. I called this morning and spoke to Megan, who was extremely courteous and helpful. Within an hour, Nic was at my door. He was efficient, honest and fixed my AC! He showed me exactly what the issue was (I needed a new part) and fixed it promptly. I was very fairly charged and I’m extremely happy with Nic’s work and with this company. I highly recommend 919FixmyAC!

These guys are awesome! Paul really took the time to figure out what has been causing our AC issues that have been plaguing us since we bought our house. He goes out of his way every time he is here to make sure we are happy and does not try to sell us any overpriced or unnecessary equipment we do not need. It's also worth mentioning how great their dispatcher Chandelor is. She is always on top of everything and squeezes us in if necessary.

Five star experience. My AC broke right before lunch, and they were able to have someone out by dinner to get it repaired. Jason was the one who serviced the unit, and he was awesome. Super professional, super knowledgeable, and explained everything to me as he went along in the process. He broke down the two issues that could be causing the lack of cooling-- one of them much more expensive-- and suggested trying the cheaper route first. It worked perfectly! He even triple checked everything from the outside to the attic before letting me sign off on the job. From start to finish, everyone in the company treated me like a valued customer. Can't say enough good things, and have already recommended them to a family member.

Called in spoke with Tiffany she was very polite and answered all the questions I had. She schedule at service tech "Jack" who was at my home in less than and hour. He was very knowledgeable and explained everything he had done to inspect my entire system before making a recommendation. I would like to say "Thank You" to your staff and I will be more than glad to recommend this company to anyone .

Amazing people and service. My AC went out and with 2 young kids in summer heat that is no fun. They understood completely and had my AC up and running immediately. I can't thank them enough.

Also -- these guys are super honest about repairs they plan to do. In the case of my old AC unit - JD offered up several new unit install options since the repair was likely not to last long. Super Install job on a new Trane unit - at fair price that could not be beaten by any competitor.

Fantastic service on SUNDAY.... heat failed while temps were in the teens.
Service tech Jeremy arrived approximately 1/2 hr after I placed the call and did an excellent job of replacing the blower motor and outside condenser circuit breaker.

My heater started making a strange noise then wouldnt cut on and the weather started to get cold. I called 919 Fix-My AC. JD scheduled me with little to no wait to come right out and take a look. JD knew right away what the problem was, ordered the part needed, and had it replaced right away. What was really great was there was no waiting for weeks without heat just as the weather started getting cold. And I especially liked how JD called to let me know he was on his way to our scheduled appointments. I would highly recommend Fix My AC, the price was affordable, they kept to the appointments, and fixed my furnace with no problems. I will def. be a return customer.

After Meagan set up my appointment, Jeremy came out (on time) to look things over. The old heating unit was basically shot, so the decision was made to rebuild the entire heating unit rather than me ordering a new one. Jeremy was very knowledgeable and respectful. We set the next appointment to have the work for 9 am. Again Jeremy was on time and completed the replacement ahead of schedule. I will recommend Jeremy and the 919 Fix My AC team to everyone I know.
Drew Wake Forest

Nic was great! Arrived on time, was very pleasant to work with, shared lots of information and listened to and answered my questions and actually figured out exactly what was wrong! Got the unit to at least limp along while we decide on repair vs replace. A competitor did not get the unit back operating and just offered replacement options (or a very expensive repair and left it not working) and so we really appreciate hearing what was actually going on and why and would definitely work with Nic again.