Jason arrived early with both checking my ac unit and my furnace.He was courteous, knowledgeable and thorough and answered any questions I had.South End’s customer service was excellent beginning with the receptionist to Jason.I will be using South End heating and air for any future needs.Both appointments were 5 star rating.
Prompt arrival, very professional both in appearance and very well mannered staff members , knowledgeable about the products installed. A BIG THANK YOU TO “ Eddie and Dusty” . I had absolutely no cleaning up to do inside or outside when the install was completed.
If you are reading this review, look no further; South End Heating and Air is the company to call! South End did a phenomenal job on our ductwork and repairing an issue with our AC unit!! Eddie was prompt, explained things clearly (I'm not knowledgeable regarding HVAC), and had the FAIREST prices of anybody I called! I am super glad to know they're a local business, truly have the best interest of the customer in mind, and have the experience to back them up. I highly recommend South End and will be using them for all our future HVAC needs and those of our family!
This company is like a breath of fresh air. Lord knows with all this despair and uncertainty; I am so happy to see that professionalism and human decency still exists. (I had to pinch myself because I thought I was in a dream lol) Words can’t even describe the kind of customer service and expertise that this company brings on a service call. From the receptionist to the technicians, they are truly like a ray of sunshine. I can’t say thank you enough!!!!!
5 stars all the way. This is how all companies should represent themselves, on time , product knowledge and very clean with quality. Even the silicone was cleaner then most painters. Thanks you!!!
This is an excellent, excellent service.I found this wonderful company on Google...it was a gift from God..I called late at nite and left a message.They called in the morning and they were able to come out sooner then scheduled I said "Praise the Lord"...my thermostat temperature stayed 86 DEGREES even though it had been set at 71...Blake the technician came out and knew in a instant what the problem was and fixed it promptly...I was so thankful I kissed his hand..😄it was so hot in my house🥵..I have recommended this Co.already...So Blake and SEH&A...get ready for a Lot of business...🤗
I called and got a technician out to my house when it was convenient for me. Arrived on time and was professional and friendly. Kept me apprised every step. I definitely would use them again and highly recommend their services.
My heater quit working on a cold Saturday afternoon. I called Southend at 3:20 pm and by 5:30 pm a technician had arrived and the problem was fixed!! Definitely would recommend not only for the speedy response but also did not try to sell me on any additional products and services but gladly answered any questions I had regarding future services.
Jason Gilbert
Service was quick and affordable. Two things I look for most. Thanks South End!
Ann White
Jason arrived early with both checking my ac unit and my furnace.He was courteous, knowledgeable and thorough and answered any questions I had.South End’s customer service was excellent beginning with the receptionist to Jason.I will be using South End heating and air for any future needs.Both appointments were 5 star rating.
Betty Dutton
Prompt arrival, very professional both in appearance and very well mannered staff members , knowledgeable about the products installed.
A BIG THANK YOU TO “ Eddie and Dusty” .
I had absolutely no cleaning up to do inside or outside when the install was completed.
Emily Smith
If you are reading this review, look no further; South End Heating and Air is the company to call! South End did a phenomenal job on our ductwork and repairing an issue with our AC unit!! Eddie was prompt, explained things clearly (I'm not knowledgeable regarding HVAC), and had the FAIREST prices of anybody I called! I am super glad to know they're a local business, truly have the best interest of the customer in mind, and have the experience to back them up. I highly recommend South End and will be using them for all our future HVAC needs and those of our family!
Sharon Ogbueze
This company is like a breath of fresh air. Lord knows with all this despair and uncertainty; I am so happy to see that professionalism and human decency still exists. (I had to pinch myself because I thought I was in a dream lol) Words can’t even describe the kind of customer service and expertise that this company brings on a service call. From the receptionist to the technicians, they are truly like a ray of sunshine. I can’t say thank you enough!!!!!
Peter Schenone
5 stars all the way. This is how all companies should represent themselves, on time , product knowledge and very clean with quality. Even the silicone was cleaner then most painters. Thanks you!!!
Natalie Hale
This is an excellent, excellent service.I found this wonderful company on Google...it was a gift from God..I called late at nite and left a message.They called in the morning and they were able to come out sooner then scheduled I said "Praise the Lord"...my thermostat temperature stayed 86 DEGREES even though it had been set at 71...Blake the technician came out and knew in a instant what the problem was and fixed it promptly...I was so thankful I kissed his hand..😄it was so hot in my house🥵..I have recommended this Co.already...So Blake and SEH&A...get ready for a Lot of business...🤗
Kathy Baudoin
I called and got a technician out to my house when it was convenient for me. Arrived on time and was professional and friendly. Kept me apprised every step. I definitely would use them again and highly recommend their services.
Donna Akers
My heater quit working on a cold Saturday afternoon. I called Southend at 3:20 pm and by 5:30 pm a technician had arrived and the problem was fixed!! Definitely would recommend not only for the speedy response but also did not try to sell me on any additional products and services but gladly answered any questions I had regarding future services.
zach newell
Great service from Jason today! Was very quick, and able to diagnose the situation right away. Same day fix and I have cool air again!