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Amenities

  • Wheelchair accessible parking lot
  • Onsite services

Penguin Air Cooling & Heating, Corp. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Magma Gravely

We've been using Penguin for a few years now and been nothing but pleased. We have called them for all maintenance, repair, and most recently, 2 new HVAC systems. When we have called, they are usually out the same day. They're reasonably priced, professional, and I have never had a problem with the quality of work. I'd be happy to recommend them for any AC/heating problems.

Russell Gimson

Penguin came out to repair a very old unit and after looking at it we came to the conclusion it was dead. They proceeded to sell me a very good unit at the best cost and installed it promptly and have maintained it since. A year later we had an issue and they sent a tech out on an hours notice in the busiest time of the year and fixed it immediately. This is the type of company you want to work with.

George Cerbone

Penguin installed a new furnace for us. Great service! Randy took the time to explain our options, and even pointed out a rebate available from our power and gas companies that none of the other contractors told us about. Very happy.

Charlotte Griffin

They installed and AC unit a couple of years ago and did a great job! Had problems with my furnace. Jacob tried many options before replacing the motor. Very patient and did a great job! Will be calling on them in the future!

Christi Honeycutt

Randy serviced an old Trane unit for me 13 years ago and won me over with his honesty, professionalism and compassion for my financial situation. Fast forward 13 years and he is the only Trane Installer I would consider. He competitively priced against companies representing different brands and oversaw the installation and service. A cutting edge company with old fashion values-Penguin Air should be your go-to!

Aldrene Mcgill

Penguin Air Cooling was recommended on 5/10/18 and that was the best experience I have every had when it came to home repair. Justin B. and he was very professional,honest, friendly and Very knowledgeable.
Penguin Air Cooling and Heating is the Best and I will always use they and recommend they, because they are honest and they explain the issue to you very Clearly. Also they will email to you the confirmation along with a picture of the Tech...That really made me feel safe... Thank Penguin!

aharts01

I had a great experience with Penguin. My initial call was a very friendly exchange and they got a technician scheduled to come out right way. That's invaluable when your house is 90 degrees. I really trusted Mike to get the job done and not try to sell me any unnecessary services. I like that I was sent a picture of the technician before he arrived so I wasn't just inviting anyone into my house (thanks, true crime podcasts, for making me so skittish about people coming into my home). My only confusion is that I was charged a diagnostic fee even though I had a repair over $200, which I thought the website said would be waived. That promotion may have started after I had my service though. I just noticed it. Anyway, I will definitely use them again when the need arises! I'm very happy with my experience...and my much cooler house!

jessica mercer

We enjoy our new system as it is a huge upgrade from the one we had however I would have rated more stars if the teams overall communication was better. My husband and I were each told different things when it came to install time, scheduling inspections, etc. I can’t say whether or not we would recommend this company to our friends and family at this time as we are still waiting for a final (unexpected) inspection.

Erick Reed

Outstanding end to end experience all the way around. I'll be back.

Kimberley O'Malley

Penguin has been a fabulous company. They are efficient and friendly. Their work is excellent!! They show up when they say they will. Scheduling is easy and quick. You don't have to wait days for an appointment.

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