We first used Real Cool when our homeowner's warranty sent them to repair one of our A/C units about 8 years ago. Mike got the job done and we were cooled off in no time. Over the years, we have had a number of HVAC companies sent to us via our warranty service, but we have had spotty service, often requiring multiple service visits, so have had to specifically request Real Cool to get the work done right the first time. Our warranty service no longer works with Real Cool, but we have had such good experiences with them over the past 8 years that we continue to call them. Not only are Mike and his team professional, trustworthy, and good at what they do, but they are also nice people. We are planning to replace an A/C unit shortly and Real Cool is the only HVAC we will consider.
Had an issue with the furnace. Mike was out same day, had the part ordered, and installed the next day. Mike was professional, courteous, and communicated with me at all times. Highly recommended.
Mike and Sonia make a great team. They do what they say they're going to do, follow up within the agreed upon timeframe(s), and answer all questions. The installation is neat, evidence of him being there(trash/dirt/cardboard) does not exist other than a new thermostat, quicker cooling, and a lower electric bill. The inspector even remarked how neat and professional the installation looked.
Rich London
Professional, honest, and friendly at a reasonable price.
Hillary Ryland
We first used Real Cool when our homeowner's warranty sent them to repair one of our A/C units about 8 years ago. Mike got the job done and we were cooled off in no time. Over the years, we have had a number of HVAC companies sent to us via our warranty service, but we have had spotty service, often requiring multiple service visits, so have had to specifically request Real Cool to get the work done right the first time. Our warranty service no longer works with Real Cool, but we have had such good experiences with them over the past 8 years that we continue to call them. Not only are Mike and his team professional, trustworthy, and good at what they do, but they are also nice people. We are planning to replace an A/C unit shortly and Real Cool is the only HVAC we will consider.
Peter Kolozvary
Had an issue with the furnace. Mike was out same day, had the part ordered, and installed the next day. Mike was professional, courteous, and communicated with me at all times. Highly recommended.
Dimitri Vaughan
Mike and Sonia make a great team. They do what they say they're going to do, follow up within the agreed upon timeframe(s), and answer all questions. The installation is neat, evidence of him being there(trash/dirt/cardboard) does not exist other than a new thermostat, quicker cooling, and a lower electric bill. The inspector even remarked how neat and professional the installation looked.
Michele D
Great service! Fast and fair.
Hong Wang
Very professional service for my Heating system check, tune and cleaning.
Andrea Montgomery
Always on time, friendly and helpful.
Joanne Caratura
A pleasure to deal with Mike
Robert Whalen
Excellent, professional service!
Bernita Demery
Incredibly professional and responsive.