We had our first HVAC maintenance check with Jonathan and he was fantastic. We’ve unfortunately worked with some not so great service providers in the past, so it makes me appreciate the really good ones even more! Thank you for awesome service!
Ronnie was able to quickly determine the problem with our AC unit and fix it. He is knowledgeable, courteous and very efficient. Would definitely ask for him if we have any other issues in the future.
Ronnie Smith came out to service my AC unit. He was very efficient, friendly and informative. Thanks Ronnie and Tommy Bynum for hiring great technicians. Sandy Price
Awesome customer service and attention to detail. Kirby was easy to understand and did not oversell the HVAC system we decided on. Installation was seamless! The the guys (Daryl and Caleb) were efficient, polite and cleaned everything up . Felicia and Ashley, in the office are tops and answered our needs quickly and efficiently.I would highly recommend Tommy Bynum for your HVAC needs!
Great service. Called and the service guy, Ron, called me back and told me what I would be charged, because it was a weekend. Explained what he did, when he came and explained he didn't have part today and he would tell office so they can get the part. Very informative would highly recommend this company
After moving to Belmont from out-of-state I needed a solid HVAC company I could trust. Coming from a family with HVAC business experience I knew what to look for. After researching and contacting several companies in the Charlotte area I decided to give Tommy Bynum a shot. They did not disappoint. Mr. Ronnie Smith came out and serviced two 2-ton HVAC units at my home. I knew I was also losing coolant due to an installation issue and he found it and fixed the leak. He was friendly and also gave me a few pointers. I knew I found my company to take care of my HVAC for my family.
I also researched yearly service plans from several companies and Tommy Bynum stacked up well. Since I am chasing around a two-year-old these days I am limited on time to cleaning evaporator coils and or blower blades. I trusted the service I got with Ronnie and signed-up for Tommy Bynum's yearly service plan.
I strongly recommend this company and hope they continue the strong values Mr. Bynum has put in place.
Service by Anthony Holden was punctual, efficient and provided detailed explanation of the problem along with a picture (from the crawl space). Anthony has serviced my unit many times and has always been on time, polite and knowledgeable
Excellent customer service in a timely manner. Ronnie Smith was professional and explained all aspects of my service and possible future needs. Will be calling them again!
We discovered our heat was out in the morning. We called Tommy Bynum and reached the answering service. He called back within the hour and set our appointment. He checked our unit and fixed it the same day. We're very pleased with their fast courteous service. When we decide to buy a new unit, we will definitely be calling Tommy Bynum Heating and Air.
I can not say enough good things about this company. They made the appropriate repairs and didn’t just try to sell me a new unit. Ronnie was great. He explained all of my options and answered all of my questions.
Kelsey Dul
We had our first HVAC maintenance check with Jonathan and he was fantastic. We’ve unfortunately worked with some not so great service providers in the past, so it makes me appreciate the really good ones even more! Thank you for awesome service!
Todd Anthony
Ronnie was able to quickly determine the problem with our AC unit and fix it. He is knowledgeable, courteous and very efficient. Would definitely ask for him if we have any other issues in the future.
Sandra Price
Ronnie Smith came out to service my AC unit. He was very efficient, friendly and informative.
Thanks Ronnie and Tommy Bynum for hiring great technicians.
Sandy Price
Kathy Morris
Awesome customer service and attention to detail. Kirby was easy to understand and did not oversell the HVAC system we decided on. Installation was seamless! The the guys (Daryl and Caleb) were efficient, polite and cleaned everything up . Felicia and Ashley, in the office are tops and answered our needs quickly and efficiently.I would highly recommend Tommy Bynum for your HVAC needs!
Julie Dang
Great service. Called and the service guy, Ron, called me back and told me what I would be charged, because it was a weekend. Explained what he did, when he came and explained he didn't have part today and he would tell office so they can get the part. Very informative would highly recommend this company
Eric Miller Jr.
After moving to Belmont from out-of-state I needed a solid HVAC company I could trust. Coming from a family with HVAC business experience I knew what to look for. After researching and contacting several companies in the Charlotte area I decided to give Tommy Bynum a shot. They did not disappoint. Mr. Ronnie Smith came out and serviced two 2-ton HVAC units at my home. I knew I was also losing coolant due to an installation issue and he found it and fixed the leak. He was friendly and also gave me a few pointers. I knew I found my company to take care of my HVAC for my family.
I also researched yearly service plans from several companies and Tommy Bynum stacked up well. Since I am chasing around a two-year-old these days I am limited on time to cleaning evaporator coils and or blower blades. I trusted the service I got with Ronnie and signed-up for Tommy Bynum's yearly service plan.
I strongly recommend this company and hope they continue the strong values Mr. Bynum has put in place.
Catherine Andreou
Service by Anthony Holden was punctual, efficient and provided detailed explanation of the problem along with a picture (from the crawl space).
Anthony has serviced my unit many times and has always been on time, polite and knowledgeable
Curtis Rosselle
Excellent customer service in a timely manner. Ronnie Smith was professional and explained all aspects of my service and possible future needs. Will be calling them again!
LouAnn Barnes
We discovered our heat was out in the morning. We called Tommy Bynum and reached the answering service. He called back within the hour and set our appointment. He checked our unit and fixed it the same day. We're very pleased with their fast courteous service. When we decide to buy a new unit, we will definitely be calling Tommy Bynum Heating and Air.
Christina Smith
I can not say enough good things about this company. They made the appropriate repairs and didn’t just try to sell me a new unit. Ronnie was great. He explained all of my options and answered all of my questions.