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  • Onsite services

GSM Services Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sweet Salty Wench

We get maintenance every six months and they always do a good job. Joseph came out today and he was very thorough.

Robert Black

Thim was very thorough, explaining the repairs needed and the process to get the repairs done. He came back this morning and installed the parts, again explaining the work he had completed. Thim is a great team member to have at GSM. We have enjoyed working with everyone at GSM and will continue to refer friends and family to your great company!
And… GO PACK!
Robert D Black
NCSU ‘77

Kelli Archibald

I recently had a maintenance check done and I couldn’t be happier with the results. The service was prompt, professional, and John was very knowledgeable. I would definitely use this service again in the future and recommend it to others. Thank you John!

katie apple

Mandy did a great job with our regular maintenance visit. Polite and efficient!

Joseph Bullock

I found Martin, Emilio and Ivan to be very professional. They were very respectful, tried to give me their best. I would recommend GSM to others. 👍

Abigail Detrick

During my cooling maintenance, Terrell was able to identify early that my blower wheel was over-amping and would eventually fail. He was able to replace it and get me in a place where I would continue to be comfortable. I am forever grateful that GSM is always there to make sure I am taken care of. Couldn't recommend them enough!

james allen

Always satisfied with the service offered by GSM. Mandy, the technician was a pleasure to meet and work with. Happy, pleasant and knowledgeable which is hard to find these days!

Nathaniel Shepherd

By far the best guy yet. Will Shelton was thorough fast and well knowledgeable about my system. Friendly smile, friendly and cool with my large dogs.

M M

Had some minor work done this week. Ethan Parker was friendly, thoughtful and knew his job. And on top of that looked pretty good in those work pants. Thanks.

Bob Mulholland

UPDATE (6/30/2023): Still enjoying the service GSM provides. Marcus C was very personable and provided great service. He answered all of my questions that I needed to know.

My service tech arrived 30 minutes early, which wasn't a problem at all. He got started and spent 2-1/2 hours inspecting, cleaning, and maintaining my HVAC and heat pump. He let me know what could be improved but no hard sell on any of the items. I signed up for the Loyalty Club Membership for about $30 per month, which took $100 off of my tune-up service. I'm pleased with the service that Austin Stanley from GSM provided including the equipment in my attic, which was super hot up there. I'll be using GSM again!

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