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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible seating
  • Online estimates
  • Onsite services

Tower Heating and Air, LLC Reviews - 43

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bennie Locklear

This company exceeded well beyond any expectation I could have had. I am more appreciative of their service than my words can describe. Thank you all so much for your time and consideration.

Sincerely, Bennie Locklear Jr.

Diana

Thank you for coming out and fixing my HVAC! The team that was here, Levi, Derrick, Butch, and Eddy were all amazing! They were informative, attentive, professional, and thorough. I would recommend this company and their team if you ever need a repair or replacement. They will take care of everything in a quick and professional manner. I am beyond happy to have had the opportunity to have them replace my AC and will do it again if anything else happens with my system moving forward. Thank you for your hard work! I'll recommend to anyone who needs a repair!

Aaron Kilian

I would highly recommend Tower Heating and Air for all your HVAC needs. We've used them for several years for regular maintenance and have been very happy. When it came time to replace our heating/cooling unit, that's when we really experienced their expertise and professionalism.

Lincoln Jarvis

It begins with exceptional customer service on the front end with Liz and Lauren. Then the experience and knowledge from Don Capps the Service Dept. Manager. Top it off with efficient and timely visits from Adonis and Dustin to get us cooling it all equates to exceptional 5 star service. We have the comfort knowing that with our Maintenance Program for our heating and air units we will be comfortable for the summer! Thank you to the entire team!

Lincoln Jarvis
General Manager
Blake Distributors, Inc

Richard Hamer

I contacted Craig with Tower one night about an issue I saw. He contacted me within minutes and let me know someone would check the system out the next day.

Chris arrived and gave me peace of mind about the issue. I immediately signed up for a service plan which will perform maintenance on the units twice a year for less cost than a routine visit from other companies. Chris identified a potential risk and repaired it promptly and with great care.

I wholeheartedly recommend this company and their enthusiastic and professional team. They are the only company I will use going forward. They are a Godsend.

Anne Johnson

Just had new heating and Ac installed. VERY NICE experience. Scott was patient and thorough in his explanation of the systems we chose. Very kind and helpful. Scott was very responsive to our questions and texted us every step of the way. Installers were very polite , wore masks and did the work very efficiently. They cleaned up ( did not make a big mess at all)and vacuumed areas of the house they walked thru. Follow up by Eddy was quick and he addressed our concerns and made needed adjustments in 2 days post installation.
I would highly recommend Tower.

Also- they performed 8 years worth of maintenance service on our old unit and helped extend the life of that unit until it had to be replaced

Anne Catherine Johnson

Mark Johnson

This is a great company! Have been customer of other larger HVAC Companies but highly recommend Tower. They have a cohesive group from sales to installation to maintenance to back office. They deliver on time and take great pride in their work. Highly knowledgeable with much working experience.

shawn ryan

I had Doug Johnson come out to my house to do a service check on my A/C unit, and he was awesome. He was very professional, thorough, honest, and patient answering all the questions I had about my system. I will be requesting him as my service tech. next time I have any problems in the future. Thanks Tower Heating & Air for hiring good people.

Cyndi Aragon

Adonis was very professional and knowledgeable. He wore a mask and shoe booties in my home. I had 4 systems serviced and also had two repairs completed. It took some time, which is expected due to the number of units. I feel like the maintenance membership pricing was fair and the repair pricing was consistent with industry pricing.

Lisa Coates

Doug the technician was on time, extremely friendly thorough, and honest. Found a small leak in one of my lInes that could have easily been overlooked. Explained exactly what needed to be done to properly repair.Set me up with Kevin the service manager and will definitely have them perform the work. Prices are very reasonable. Mona in the office is awesome, always polite, professional. Would definitely recommend

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