Piedmont Metro Heating & Air

Piedmont Metro came out the same day as I called on july 12. I had no A/C, one of their serivce techs came out and showed me why I had no A/C and said they can fix it now!!. My unit was low on Refrigerant, so piedmont put 2 pounds of R-22 in and I was good to go. Thank you Piedmont Metro for coming out!! I will call them again if i have another problem.

Had to call the Durham location to ask some questions a few weeks ago. They were nice when they installed our AC unit but now after they have got our business, they became extremely rude to us. The guy over the phone was so rude and impatient every time I interacted with him. I told him we wouldn't need the check up on the AC unit, he said "ok" annoyingly and hung up on me.

Piedmont Metro is a very professional and personable company.
They fixed my heating unit. They were prompt and did a great job.
I recommend them highly...

Our technician Jason was very professional and informative in a way that will help me as a homeowner to properly maintain our HVAC for longevity. Followed up to ensure our equipment is working properly.

The technician arrived with a smile, and was careful not to track dirt into the house. Explained the symptoms, and he fixed the problem(s) within 10 minutes. The tech also explained the issue and provided future maintenance advice on something I would have overlooked.

They reacted very fast and showed up on very short notice. Found the issue quickly and had the new parts in on the same day.
Affordable and very professional.
Their long experience really shows.
Highly recommend!

I would also leave 0 stars if I could. This company has a problem with scheduling and rescheduling. They also have difficulty in returning calls and calling the customer "on their way out" for the service. I finally ended up calling another company to do the work. I could not take another day off work to wait around for them to "call" or not call and then tell me they called. I think most people have smart phones now...we know if you called. Please do not lie and tell me you called and left a message. You did not. Unless you like being held hostage in your home for days on end, then do not use this company.

Trash trash trash. Came out diagnosed my HVAC then stopped returning calls to the warranty company. Had to get another company involved to clean up their mess. Bunch of lazy and unprofessional folks

Very professional and knowledgeable, they took less than an hour to fix my heating problem. Unlike ARS, they weren't trying to sell me a new HVAC system! 😊👍🙏🙏

I called on 1/6/18, on a Saturday at 3pm. It was fixed by 5pm. Great service on short notice! Not sure if i was just on a lucky part of the schedule but i will definitely call you guys again. Thank you