Roby Services

Aaron was fantastic! Prompt, thorough and stayed late on a Friday to make sure everything was in and working perfectly!! Would highly recommend Aaron!! Thanks!!

Roby was very quick to set up an appointment and Kyle was on time and very professional. Will definitely call them again.

Brad did a great job for us. I would highly recommend Roby services.

Marc was wonderful during the installation. I had many questions and he patiently explained everything. He is respectful and professional.

Same day, excellent service to fix our oven two days before Christmas! So grateful for Matt’s terrific work. Christmas dinner is on, many thanks to Roby and their team!

Prompt service, clearly explained the necessary work and cost. Work was done on time, professionally. I would recommended this company.

Matt was terrific. On time, very professional, but also really nice and personable. My cat 🐈 adored him. That, plus excellent work and great service, I will use Roby and ask for Matt specifically, the next time we need help. I have thought very highly of Roby for years and this was another example of their professionalism with a friendly safe feeling (I hate to say I have felt uncomfortable with some individuals in my home, but never Roby. Plus if the cat approves, I know he is a good guy.) In all seriousness, highly recommended.

Roby was great to deal with. Aaron was our technician and he is very prompt, professional, and has so much knowledge. He explains everything to you and does a walk through. Definitely recommend!

We used Roby Electric for a whole home generator installation. Our project had a number of unexpected complications. What I could not say enough about is how Jake Mackey, our project leader, stood by us every single step of the way. He did not give up, brought in additional experts, partnered with an existing service provider we had, and took care of us at each step. Jake is outstanding at interacting with his customer. His demeanor stays calm, and he is always responsive. He listened to actually hear, validated frustrations, and stayed in problem solving mode. He even followed our project through after he was moved to another area of the company. He should train every employee on how to handle things well. What you want is a service provider that delivers on their promises and thanks to Jake, we got to that point. Roby also helped us with some smaller electrical matters while handling this project, and it is great to have peace of mind.

Recently we were planning on purchasing a home we were renting and we of course had a home inspection and they noted some of the major system components in our home were reaching their "functional age life expectancy".

The inspector noted that our Fort Mill home showed signs of deferred maintenance with the HVAC, electrical, furnace heat and air, and crawl space. They showed signs of wear and tear after years of minimal upkeep.We knew that the heat and air would need to be functional for years to come to protect our investment.

During our home buying process, the furnace in the house actually stopped functioning all together on a Friday afternoon and that weekend was extremely cold outside and we had no heat in the house. Our first thought was to call One Hour Heating and Cooling (turned out to be a mistake) because they can arrive in about an hour or so we thought. 6 hours later and after several phone calls trying to figure out who they were sending we finally found out that a technician was on the way and he went up to diagnose the system and shortly after he came down with a summary of proposed work ranging from $1500 up to $9,000. Mostly those quotes included overpriced years of air filters and service fees which was a major rip-off.Nowhere on that quote did they address the actual problems that needed to be fixed that same day to get the heat back on for our family of 5 including our 18 month old boy. Surely this is their ‘standard protocol’ when they send someone out because it’s clear they follow a ‘profits over people’ business model.

I knew this couldn't be right so I asked around and got a recommendation from a client of mine that happened to know Jeremy at Roby services. Luckily they are actually neighbors so we showed him the quote and Jeremy asked me to call the office Monday morning to send out an HVAC repairman near me out to see what is really going on with the furnace. He let us borrow a few of his space heaters which allowed us to actually sleep in our home on Saturday and Sunday nights. After running a few tests, Jeremy and Anthony determined it was simply just a bad capacitor and the blower motor on a furnace was shot and the cost to fix was just a few hundred dollars.

Don't make the same mistake I did by calling the companies that spend hundreds of thousands of dollars on advertising just so they can send out a salesman to take advantage of any homeowner they can. Call Roby Services to get an honest diagnosis as to what's really going on with your home. These guys are passionate about what they do and they are professionals that will give you a fair quote to address what needs to be fixed and not try and scare you into thinking you need to build a whole new house just because you have a light switch not working and a clogged drain.