Andersen Heating & Cooling

Omar and Marzan (misspell?) were professional and efficient with our HVAC removal and installation - arrived on time, protected floor surfaces from their comings & goings, respected our home furnishings, and explained their work and use of new thermostats. These were accented with their friendly attitudes! Thank You!

The staff is professional,pleasant, and efficient. Everyone was great! Elvis and Nolan are the best. They were on time, courteous, and knew their job. Protected my flooring and cleaned everything up.

Our Goodman system was nearly 16 years old and we were considering replacing the entire system. The original Goodman system was installed by Andersen and Andersen technicians kept it running during that time. We wanted to bring our HVAC system up to date so we contacted Andersen. They sent Omar Abundez and his assistant, Masin, out to check on our Goodman system. We decided to purchase a new system because we didn't want to pay money for fairly expensive repairs on our old system. We agreed on a new Rheem system on 3/14/2022. The very next day Omar and Masin were here at 9:00 They took our old system out, put our new system in and it was up and running by 1:00pm. Our furnace is in the attic accessed by pull down stairs. It isn't an easy task getting anything up there. They took out the old furnace and put the new one up there without any damage what so ever of any kind. They were great to work with and we were extremely pleased with their courtesy, their willingness to answer any and all of our questions, their installation work and their promptness. They cleaned up the attic and everything downstairs and we didn't have to do anything. They were awesome. We would highly recommend Omar and Masin if you ever get the option of having them do your installation.

Had Andersen replace two furnaces and an AC unit. Terrific experience from quoting/proposal with Jason, service set-up with Admin, and installation with Omar, Masin, and Nolan. The install crew were on-time, polite, professional, and courteous. Could not have gone more smoothly.

Andersen and Jason to the rescue! After dealing with deceptive repair and sales tactics from the large HVAC company frequently seen on TV and radio we are so fortunate to have found Andersen during the Christmas holiday. Great customer service and our furnace is back online with a couple new parts! We are now on their reasonably priced service plan as well.

Andersen replaced HVAC systems for both main and second floors. Jason, Jake, Darwin and Tevin worked together to design, install, and adjust system. We are happy with the result and will use them again.

Today service was great like it is always done perfectly with Julie doing our twice a year maintenance check up. Been having Anderson since we built our house in 1996 . When replacing unit we have great professional service technicians just on this last unit seemed to take a little bit longer to finally get it installed properly?

Had gas company shut down my heat at night. Next morning called Andersen and Hector showed up in a short amount of time. Discovered cracks and needed a new HVAC system. Got it the same day, on MLK day no less. Darwin and Lamar did a fantastic job . The whole process was fantastic, would highly recommend Andersen.

Everything went well. The installers were outstanding and propositional. They started on time and were very informative and knowledgeable in the installation. Darwin, Tevin, and Nolan where outstanding thoughtful, courteous, and informative to my wife and I.

I want to acknowledge the professional courtesy the Anderson repairman at my home Christmas Eve, 2022 who went an extra mile for me. Early morning I panicked when there was no heat in my house in 9* weather. I live alone without family nearby. He detected the breaker was not functioning and that I needed an electrician. I had no idea who to call C' eve so he recommended one who offered to come that day--out of friendship to the repairman---but I told him to wait until Monday as I had someplace else to stay. The friend who installed a new breaker projected the same professional compassion as the repairman.
I only know his first name;Jonathan. He is not only an Anderson employee but heroic to help a stranger in a desperate situation and I will never forget his kindness.