Luis came out to look at my kitchen appliances for maintenance purposes. He did an excellent job, showed great attention to detail, and was very professional and polite. I highly recommend Bud Matthews Services and Luis in particular!
Bud Matthews Services always on time, very direct with their diagnosis of your problems. I have never been told wrong or charge extra if they could fix everything. There was no long Waits for repair. The young man whose name is Luis has been to my house a few times and will be back I'm sure. Always very polite never leaves a mess behind and before he leaves he asks is there anything else he can do. I highly recommend BMS!
We have been working with Bud Matthews for 7-8yrs and have used them for a variety of heating / AC / Electrical and general household issues. This is one of the most honest, diligent and caring companies one could ask to work with. You get a genuine sense of trust when dealing with everyone in the company from the person who responds to your request to the person who performs your service. Bud Matthews has our highest recommendation
Luis arrived early (which was helpful since our refrigerator was out), figured out exactly what was wrong (burned out fuse on back panel), and gave us a quick temporary fix (jumper) until we get a quote for a new panel. Luis gave us plenty of clear explanation and good recommendations as well. We really appreciate him getting here so quickly. Thanks.
Technicians arrived promptly at beginning of availability window and were both very kind and helpful. They fixed the problem (super loud, squeaky dryer) that we had been dealing with for months in about 30 minutes. Would hire again! Thanks!
Bud Matthews Services has been my HVAC provider and servicer for decades. They have always done a good job, are professional, and I have had good interaction with the technicians. I trust them and plan to continue using them in the future. Jose has helped me improve air flow issues in my 2-story townhome so I have a more comfortable environment.
Professional, knowledgeable, friendly, and careful with the work they did. They also kept me informed of what they needed to do. I would use them again and recommend their services.
Excellent! Technician arrived right on time, made quick work of our leaking sinks, presented a reasonable bill and took payment on a company tablet. We've been using Bud Matthews for years, never disappoints. Thank you!
They replaced an air conditioner blower fan motor within 24 hours and moved a pipe that was making it difficult to install a clean ac filter. Fantastic!
Have heard good things about Bud Matthews but cannot trust what they have become. We need a new system in guest wing of my mother's house and was going to call Bud, but can not trust how they would treat my mom who is in her 80's. If something goes wrong will Mark treat her ugly too. Overcharge her? Can't believe he still works there after his unprofessionable, excusable behavior. No one deserves to have their intelligence insulted or discriminated due to a foreign accent. Thank you Fabio for warning us.
Jen Owen
Luis came out to look at my kitchen appliances for maintenance purposes. He did an excellent job, showed great attention to detail, and was very professional and polite. I highly recommend Bud Matthews Services and Luis in particular!
Hope Whitmore
Bud Matthews Services always on time, very direct with their diagnosis of your problems. I have never been told wrong or charge extra if they could fix everything. There was no long Waits for repair. The young man whose name is Luis has been to my house a few times and will be back I'm sure. Always very polite never leaves a mess behind and before he leaves he asks is there anything else he can do. I highly recommend BMS!
Bobby Mallik
We have been working with Bud Matthews for 7-8yrs and have used them for a variety of heating / AC / Electrical and general household issues. This is one of the most honest, diligent and caring companies one could ask to work with. You get a genuine sense of trust when dealing with everyone in the company from the person who responds to your request to the person who performs your service. Bud Matthews has our highest recommendation
Robert Biggers
Luis arrived early (which was helpful since our refrigerator was out), figured out exactly what was wrong (burned out fuse on back panel), and gave us a quick temporary fix (jumper) until we get a quote for a new panel. Luis gave us plenty of clear explanation and good recommendations as well. We really appreciate him getting here so quickly. Thanks.
Natalie Ostrowski
Technicians arrived promptly at beginning of availability window and were both very kind and helpful. They fixed the problem (super loud, squeaky dryer) that we had been dealing with for months in about 30 minutes. Would hire again! Thanks!
Mary Garren
Bud Matthews Services has been my HVAC provider and servicer for decades. They have always done a good job, are professional, and I have had good interaction with the technicians. I trust them and plan to continue using them in the future. Jose has helped me improve air flow issues in my 2-story townhome so I have a more comfortable environment.
Susan Minnix
Professional, knowledgeable, friendly, and careful with the work they did. They also kept me informed of what they needed to do. I would use them again and recommend their services.
Tremayne Cryer
Excellent! Technician arrived right on time, made quick work of our leaking sinks, presented a reasonable bill and took payment on a company tablet. We've been using Bud Matthews for years, never disappoints. Thank you!
John Lawler
They replaced an air conditioner blower fan motor within 24 hours and moved a pipe that was making it difficult to install a clean ac filter. Fantastic!
Robin Elaine
Have heard good things about Bud Matthews but cannot trust what they have become. We need a new system in guest wing of my mother's house and was going to call Bud, but can not trust how they would treat my mom who is in her 80's. If something goes wrong will Mark treat her ugly too. Overcharge her? Can't believe he still works there after his unprofessionable, excusable behavior.
No one deserves to have their intelligence insulted or discriminated due to a foreign accent. Thank you Fabio for warning us.