LM Wilson Heating & Air

LM Wilson is the best! Wonderful people and great service!!! We would never call anyone else. Thank you.

We scheduled an appointment because our AC unit stopped cooling. When the tech came out to our house he told us that our coil was frozen and that it needed to sit over night with the fan running and thaw before he could come back the next day to refill the coolant.

We followed the instructions and waited for them the next day (89° F in our house) and no one called or came by. The next day we called them and they said they would send the tech by again, which they did. He filled the coolant and we paid the $365 bill. And at that point we were a little disappointed at the disconnected communication, but were satisfied with the fact that the issue was resolved at least until we could fix the coolant leak.

Couple of days later we received a second bill for $81 for the first visit where the tech had told us that our coil was frozen. Which was a little surprising because we thought that this was included in the first amount we paid.

I get the perspective that they made two trips to our house so they feel valid in charging us twice for the service call. But from my perspective, I am paying $150 service fee and waited 3 days in the heat to get 2 lbs of coolant.

Not horrible, but not awesome either, and a little disappointing that we had to coax them to follow through with our issue.

Landon did a great job! He arrived promptly, made a quick but thorough assessment and made the needed repair. And he was happy to answer my many questions with concise information, proving once again that LM Wilson is the BEST!
Overall, another great experience! Thank you, LM Wilson Heating and Air.

Brandon was ABSOLUTELY amazing. The moment I opened the door, I knew he had a customer for life. He greeted me with such a big smile and was very cautious due to the corvid 19 pandemic. He was very knowledgeable, professional, and explained things in such a manner that I was able to understand the problem and what he needed to do to solve it. The repairs were nothing major but they were completed. He also made suggestions that I will definitely do. Thank you Brandon for being so personable and ready to do the job.

The technician was professional and on time. I was very pleased with his work.

As always Brandon did an AWESOME job servicing my heat/air unit. Brandon always takes his time and explains what he’s doing so I understand. I have recommended LM Wilson to all my friends and family and told them to ask for Brandon. Thank you Brandon for just being you and ensuring my system is working correctly. I feel much safer knowing Brandon has checked everything. Brandon is an asset to the LM Wilson company.

Tyler got me up and running immediately! Everyone I spoke to was a pleasure to deal with. They are honest and transparent which is refreshing these days.

L M Wilson is the best. They maintain my system and I don’t even have to think about it. I recommend them to anyone needing service.

I just had a biannual inspection,with the premium service contract I received with the unit I purchased 3 years ago, and all is well. Attentive service that I would recommend to everyone.

When I called regarding my air had went out, I was immediately given an appointment. Landon was the initial repairman sent out. It was determined that repair was not going to work. Ordered a new unit to be installed. The guys were very good about protocol and worked in extreme heat for 2 days to get all hooked up and working. I would strongly recommend LM Wilson Heating and Air Conditioning for service and repair. They are efficient and very professional.