LM Wilson Heating & Air

Matt is service rep that came to my home. He very meticulous and professional. He figured out what was wrong and discussed the situation with me. A part has to be ordered, but he showed me how to have heat until it arrives. I really like this company. Very professional.

Chris was awesome…immediately identified and explained the malfunction. Got it fixed and gave me confidence it was done right.

Best customer service, ever! Cares about me as a customer. From front desk service on the phones to technicians' service in my home, great listening skills, does their best to help you and can think outside the box to innovate new ways to approach a problem. Nobody does it better. AND they've been doing it for me since 2019.

The guys did a really great job. I them thumbs 👍 up. They cleaned everything up. They were on time an it didn't take them all day to get the job done.

I was not home at the time so a family member was there to let them in. I was told they would call me and get diagnosis payment by phone, instead, my sister had to pay the bill because he wasnt allowed to leave without it. Im pretty upset about that. There was no communication between the office and the tech about payment apparently. Not to mention it was a charge of $93 just to tell us the outside unit needs a new filter. Kind of ridiculous.

The service was impeccable! The scheduling was quick and responsive. The service provider Brian was very knowledgeable and polite. He completed the work with efficiency and care. Loved this experience!

Great service friendly technician who was very knowledgeable and and he took the time to answer my questions about the situation and explained the maintenance program so I knew what services were provided to help me keep my heat and ac system working well.

Finally all my work is done! I’m loving my new AC and the fresh duct work that brings me my cool refreshing air!

The city of Mebane checked off on everything yesterday and were impressed by the work as well.

If you’re having any problems with your HVAC LM Wilson is the place to call!

Austen Germain

Matt was awesome, he arrived right on time and immediately assessed the issue and was able to fix it. Great service, we will definitely use them again.

Everything went great. Got a text about 15 minutes prior to arrival. Service was efficient and professional