Barber Heating & Air

Professional service every time. Great workmanship and respectful service professionals. Used protective foot ware in the home, conscientious of flooring, carpeting etc. Also, kept the outside our home clean from debris from the old vents that were removed.

The whole team at Barber Heating & Air was phenomenal. They provided prompt and professional service and went above and beyond to make sure the issue was resolved in a timely mannor.There're maintenance plan can not be beat. To make it even better, they are a local company. It's definitely a great value and service for any homeowners new or old.

These guys are awesome and care about the customer! They are willing to work with you if you are on a budget, like my family is! I would recommend them for anyone who needs fast, professional and friendly AC/heating system issues! These guys Rock!!

Ivan from Barber Heating & Air was amazing to work with on our heating problem. He was professional and courteous and so informative. We appreciated getting info upfront and being kept in the loop as he dealt w Trane about our heat pump problem. He was so thorough and attentive, being sure every single thing was covered. We definitely signed up for the service plan bc of him and his work ethic. We are happy to be part of the Barber Heating family.

Barber is always professional and quick to respond. My heat strips stopped working and they helped troubleshoot the problem. A simple bad breaker. I appreciate their integrity. They gave me the freedom to choose on letting them replace it or letting me do it myself. They could have easily taken care of it and gave me the bill. Heat works and saved me money.

Technician was on time, courteous, professional and knowledgeable. He completed the work in a timely manner and made two reccommendations for me to consider. It was a pleasant experience and I would reccommend Barber Heating and Air for any HVAC maintenance or repair needs.

I must say I'm very impress with the outstanding job Barber Heating & Air did at my residence while installing a heat and air condition unit in Mebane, NC during December 2022. Every employee I encountered was professional along with helpful in answering any question I had with the new system. All work was done in one day and the installers were devoted in their job for customer satisfaction. Before the installation I requested an estimate from Barber Heating & Air. An appointment was made quickly. Field Supervisor, Jeff Chaney from Barber Heating & Air came to my residence and provided three written estimates within an hour of Units/brands I was considering to have installed. I certainly recommend this company whether its a new install or repair to your heat and AC system.

I've been using Barber for years and have always been pleased with their PROMPTNESS and Friendly Technicians. Had to get a new HVAC System in January 2023 and was surprised how all the workers came together and got it installed in one morning. They looked like Richard Petty's Pit Crew!
Thanks Barber Heating & Air!

The 2 times they came to my house it was always early. That part was ok, but I work and although I got off a half hour early before they were suppose to get there they were already at my house. They would text to say they were on the way, but I wondered if they would have stayed until at least the time they scheduled to be there. Never asked, but I got the feeling they wouldn't have. Some one called and said I may need to consider replacing the unit, because it is old and going to start needing frequent repairs. I told him I don't use it often, so likely I won't do that, but I wouldn't mind getting an estimate just to get an idea what it cost. He made this comment, prices will likely go up by the time I will do it, but I still wanted an estimate just to still get an idea how much it can cost. I thought he said he would, but he never did. One time I called to ask a question, not sure what the question was now, but I swear someone in the background started laughing at me. I asked if someone did and the girl I was speaking to responded in a way to try to cover it....I didn't feel any better after talking to her whatever she said. After the repairs they had me to sign 3 things and he didn't go over what I signed. I asked could he email it, but he never did. Few days later I called saying I never got the email of the 3 things I signed. The girl made a comment saying we will email it again implying they had already emailed it, but I know they didn't, because I looked before calling. Even if f they did they still shouldn't respond that way. When I got the email I read what I signed and one thing I signed they were suppose to show me what they did, but they didn't. I will be honest, if they had I probably wouldn't have understood completely what they did, but it is the principal of the matter, if they were suppose to do it they should have. The unit is working, so they did do the repair, but they lack in knowing how to be professional.

I can't say anything but I am overly impressed with the company, employees and the service, if you want quality work done by friendly installers be sure to reach out to this company... I appreciate them so much you wouldn't understand. Thanks Lane, Roberto, Colby, and Stuart for everything !!!