Apex Heating And Air Conditioning Inc

After building our home, we hired Apex Heating to make bi-annual inspections of our heating and air conditioning systems. Every service man who came to our home was professional, polite, efficient and kept H&A systems in top form. After 20 years of wear and tear on our AC system that caused damage to the coil triggering freon leaks, we had to replace our downstairs unit. Given the 90 degree heat (and no AC!), Apex Heating rearranged their schedule to install our new system the next day. They did a great job on the installation--we couldn't be happier. Thanks, Apex Heating and Air!

Brad is a great hvac tech working for a sub standard company. I was charged a $225 trip charge and $224 for a dual capacitor that sells for $23 on amazon. I’m no math guru but that seems like more than a 1000% markup. I’m fine with a 200% markup but C’MON man. Brad was at our house for 30 minutes of which 15 minutes was spent filling out the bill. So that works out to $450/hr labor or trip charge. We were in a desperate situation as we were having an open house that day. If your desperate and want to get robbed, Apex heating and air will double the bill. Again Brad is a great tech and the a/c worked perfectly. BTW - Didn’t see any mention of a warranty on the bill. I guess there is none unlike with most reputable companies. I welcome any feedback from the principals as I am anxious to see there response. It was stated that the owners are very religious and over charge for weekend work - well Jesus is watching.

Excellent experience purchasing a new HVAC. The office staff took the time to discuss different financing options as well as address any questions and concerns I had. Installation was quick and technicians were very polite and professional. Definitely recommend.

Disappointed...My cooling has been working well but my heating was not popping on. Shortly after repairing the heating problem I noticed that now the AC was not popping on. Being that I know for a fact that the AC was working fine prior to the technician working on the unit it left me feeling that the Tech made an error somehow. They wanted to charge me another $100 to come back out and look at the new AC issue that more than likely was caused by them. Save yourself time and money by going with a different repair company.

Have used Apex Heating and Air for several years now for their Peak Performance Energy Savings Service Plan. My system is checked every Fall and Spring by their pro active scheduling . I once had a problem during extremely hot weather on a Friday afternoon at 4PM with house guests visiting for the weekend . Expecting the earliest a service call would be dispatched would be Saturday I was pleasantly surprised that a technician was dispatched immediately to arrive by 5PM . It was a minor problem and a miserable weekend was adverted ! All of the technicians I have been exposed to for my semi-annual checkups have been knowledgeable and professional. Couldn't be happier with their customer service .

On the good side they were able to get to home same day. On the down side, very expense and not to flexible. I shared with Tech exactly what was going on and he was able to test power from fan run capacitor within a few minutes. Swapped out old capacitor and tried new one. This diagnostic was $98. Which is fine. Then was charged $144 for the new capacitor. Capacitor costs ~$6 to $20. But flat book rate from Apex is $144. This does include labor.. however the diagnostic fee also required Tech to put capacitor back in. I called Apex Heating and Air and was told not all capacitors have quality they have, and that it is a flat rate for replacing capacitor. Tech was there for a total of 25Minutes... charge was $98 to diagnose bad capacitor Plus $144 to replace $15 Capacitor

I got an estimate from them in case I needed to replace my HVAC system. Johnny is fabulous. They replaced all the ductwork under my house including the boots. They were on time and did a famous job.

Always take good care of our furnace & AC. Prompt, efficient, professional,and friendly. A real person answers the phone!

Apex H&C has done my HVAC work for years. I recently had them replace my HVAC unit with a new Trane unit. They were always very responsive on questions for the estimate. The day of the install went very smooth and they showed up on time. They are highly recommended!! If you are looking at some of the big companies for HVAC repair or replacement work, you deserve it to yourself to get an estimate from a Mom/Pop company that will give you some of the best customer service you will ever find.

Great service, easy to work with, honest and fair in their pricing and delivery of service and a quick response considering my circumstances. I own a local business (orthodontic practice) in Apex and unfortunately, had one of my 2 AC units (compressors) stolen on a Thursday night. No other HVAC company was able to respond and help me out as quickly as Apex Heating and Air. They were able to get a replacement on the following Sat so that my business would be fully operational on the next Monday. I will use Apex Heating and Air again for all of my residential and commercial HVAC needs.