72 Degrees Heating & Air Conditioning

Justin the tech. was so friendly and pleasant to talk to and he also got us a Great deal to replace our whole unit and we were very happy that we were able to get financing for most of the unit. But I am glad that I called 72 degrees. When they install it I will have more to say but I think that they will very professional about all of the work that they will do.
Sal M.

Justin Andrews came to my residence to perform A/C repair on 8/14/19.
He was prompt and courteous. He explained my options very clearly.
He was knowledgeable, and patient while I weighed my options.
Justin made the whole experience better than most could have.He is exactly the type of person you hope comes when you need any type of home service.
It was a pleasure working with him.

Over charged on a capacitor that was less than 50.00 charged almost 400.00. Never use this company again. Im a heart patient or i would have waited vut they had me by the balls

I've been using these folks for several years now. They have done everything from service my old units to replacing both with new ones and all of the maintenance in between. 2-3 years has gone by since the install of my new heat pump and during one of their service check-ups today they found that the capacitor was not performing at it's peak level. They're a stand-up company and stood by their customer to get this fix completed quickly. Thanks to Nikki managing everything. I would recommend this company.

It has been over one year since I selected 72 degrees to install new A/C and heat pump units with outstanding results. Not only was their price the best so was the equipment they installed. I have had absolutely no problems with the equipment and the installation went smoothly. Great job guys!

We had our outside heat pump serviced last month because the fan was not spinning up. The service call was $89, which I am completely ok with. We have an old unit and were expecting the worst.

Then they replaced the capacitor in the outside unit. This capacitor is $25 on Amazon, and takes about 10 minutes in total to replace. I've done this before, but since you can't buy AC parts in this state, you're stuck with doing business with people who are ok with extreme upcharges.

We were charged $516 in total. (Initial visit, Part/Replacement and Taxes)

I will always pay for good service, however a $395 charge for the 10 minute job of replacing a $25 part is highway robbery. I will NOT be using them again..

72 degrees was a pleasure to work with. We had some serious health concerns related to what we thought might be our heating system. I called them, and they had a technician out the very same day. We were given excellent service and the care they showed for our concerns was genuine. Even thought there was some miss-communication on my part with what our needs were, 72 degrees was willing to go the extra steps to ensure that all my needs were met.

I would highly recommend them, as they are one of the first companies that I have worked with who went the extra mile for their customer (me) to ensure I was 100% satisfied with the service they provided.

Do not recommend! They will ALWAYS upsell services and make promises that are not valid. Installed a new HVAC system and told us there would be a rebate, which was not true. They moved everything around in the attic and left a huge mess of the items we had, plus I am still finding trash in the attic from their install. Recently was the last straw, they “sold” us air scrubber units and when they didn’t work we were told they were “shot” and would cost $480 each to repair. Asked for a quote, in writing four times, via phone and email, and still do not have the written quote. Repaired myself for under $130 each. There are more honest companies - choose one of those.

Emanuel Mercado did a great job on my Fall tune up. He explained everything he did and let me know about repairs that were most likely hoing to be needed soon. He wasn't pushy like a salesman, just very informative and quick.

After getting estimates from a couple of other companies, we decided to go with 72 Degrees Heating and Air. We had made up our mind about a certain brand we wanted, but were given other options that were not only cheaper, but cost efficient for the layout of our home. The installation techs were very knowledgeable and courteous. I had several questions about the new system and they were very patient when explaining everything to me. Getting a new system is a big expense, so my husband and I did not take it lightly. The install was quick and the crew made sure my house was clean removing everything from top to bottom that required this install. We are so very happy with the new unit, but especially the professional way that this company treated us and conducted business. Sincerely, The Terretts.