Staples

The store was very nice and the salespeople were very pleasant and helpful
It seemed everyone was helping or getting info for the customers that were asking questions.
But like always there is always a customer that cannot wait and can get nasty with the help thats
too bad BUT the help I received from Joseph was very good. I will shop there again.
(The help in the Central Ave location also were helpful.) Staples is doing a good job.
It looks like they are getting better and better...

Horrible service! I went to the store to print labels for a new meal prep service I offer. I had zero help finding the proper size labels. After tearing open multiple packs of labels (sorry, I was frustrated after 40mins of no help with sizing) I finally settled for a size I thought would work. I wasted 2 hours of my day trying to print out my labels. One kid who was “helping me knew absolutely nothing” then left to go on break and I stood there wondering if the other older Hispanic woman, who sent him to break, would help me. I had to ask again, for the fourth time that day, if anyone was going to help me. This story ends with me paying over $42 (I was charged $5 five times for using the computer plus $17 for the pack of labels I HAD to buy before printing my labels) for ZERO labels! I am disgusted with the service I received and understand why Staples will be closing more locations. They are failing miserably in the ONE area where they can continue to stand out from the competition by providing same day printing services.

Terrrrible service here! I had to wait 40 minutes to print out two passport photos because the associate couldn’t get it together and figure out how to even print the photo!!! Once she finally figured it out. She printed it too big.. then when she finally got it printed in the right size. When she went to go cut the photo out.. she ripped the whole thing in half and had to re-print for the THIRD TIME!!! Unacceptable service. These women are not tech enough to be working in this section! They’re clueless and had to spend a good 25 minutes asking one another how to get the task done! I shouldn’t have even paid for the photo considering the terrible service and wait! Staples... train these damn older women for their roles! Give them a handbook! An instructional video. Anythinnng!

Helpful, Pleasant and Accommodating. Purchased a laptop on Tuesday and the experience from the salesperson and manager Marylin was pleasant.

I received a coupon for $75 off any laptop or PC the day after and wanted to see if I could get credit. I was at another store and the manager was flat out rude and said no without consideration. Called this store which is where I purchased the laptop and was lucky enough to get Marylin on the phone. Explained the situation and without hesitation she said come in. Got there around closing time and she was just as helpful. No rush and with a smile. Thanks for your help Marylin Lopez

I had my save the dates printed here and Claudia in printing is a true hero! My cards came back misaligned and she had them reprinted perfectly.

THANK YOU STAPLES TEAM! This has been one of the most easy school supply shopping experience. EVERYONE was amazing!!! I talked to at least five people!!!! THANK YOU FOR STAYING OPEN LATE and understand that there parents out there working irregular hours!

RUDE AND DISRESPECTFUL. I went in and asked for pictures for a specific size and the woman behind the counter was very rude and gave me a clear attitude when I was just trying to explain how I wanted the sizes and why I needed it that way. She then just told me they would fit it and give me extra room to cut the rest off. I wait 24 hours to see pictures that don’t even match the size I gave!!! And some were 4x6 which is the standard picture size!!! Absolutely horrible results and AWFUL MANNERS!!!!!

Came here to make copies and get them laminated. The copier worked fine. the blade on the paper cutter was blunt, it was feathering the paper instead of making clean cuts, and there were no scissors. When i asked if they could replace the blade i was told they would when they had time. When i asked for scissors i was told no as another customer already had the loaner pair, so i had to wait until they were done. At least the guy with the ponytail bun helped me get the laminations done quickly once i had the items cut out.

20 minutes on hold and no one picks up the phone in the print shop. I finally get someone on the phone (by calling from a second line) and then I'm told incorrect information, so I wasted a trip, where I also had to wait for a good 15 minutes before I found out that they couldn't do what they'd already told me they could do. Only 1 of 3 employees in the area seemed to be doing anything. This store is a disaster.

Not enough staff on the floor to help and cintrol kids running around. Friend i was with had a child run into her 3 times within 10 minutes. Not impressed with the Print and Copy person. So flippant with customers. Finish with the person you are checking out so you can give your attention to the person asking questions or who needs assistance. I was thinking of having something run off but there was nothing posted about prices and sizes available. "Oh, everything is on the website." Thanks. Great way to make a sale.