John Ray & Sons Inc

Great service. I never worry about running out of fuel. The office will answer any question you have.

I called on a Tues to make an appt for an estimate to have our new generator hooked up to our propane. I was told they could come Fri. Fri I got a voicemail saying they had to reschedule for Mon. Waited around all day Mon and I finally called them around 2:30 and they told me I was scheduled for Tues. I have the voicemail that says Mon but whatever. I called Tues around 2:30 and they said I was scheduled for Wed! I told them never mind! What reputable company just reschedules appts without contacting the customer to see if that's OK??

Tech Austin came first thing in the morning for a no heat call on a gas boiler and was very knowledgeable about how to fix the no heat issue and advised preventative maintenance to prevent further no heat issues. Would definitely call again if I had any other heating issues!

They are a super reliable, helpful, and friendly company.

In spite of being a good customer of this company for several years, my mother's recent bill for filling her tanks was double last years price per gallon. When the company was contacted, she was told there was no error, the inflated price was accurate. After checking the NY Home Propane Price Monitoring Program, we discovered that their price was truly way out of line. Another distributor now has her business.

I have had John Ray & Sons for many years. They are always responsive, professional and fairly priced.

Excellent service! Kyle S. came to perform the annual service and was awesome!! Extremely professional, pleasant and thorough!!! Best service yet....a real asset to the company!

Overpaid on a heating oil delivery, and took two months to be reimbursed. The excuses were plenty, including the classic 'the check was returned as undeliverable'. Their drivers must be experts at finding addresses that the postal service cannot! Apparently, the radio ads are a complete ruse. This company was taken over by a larger one and is being driven into the ground, for profit, at customers' expense. There are plenty of other reputable fuel suppliers to go with around Albany, so avoid the hassle and let John Ray die its' corporate death.

John Ray has great pricing and our deliver gentleman Edward is top notch and very polite and professional. I'd recommend john Ray to everyone Period. Thank you for the stellar service...

With John Ray , they automatically fill your Tanks ( you don't have to call them and wait up to 2 weeks before they have time to deliver ). Good Customer Service . We started with them at the worst time of year possible ( Winter - when Global Rates are always the highest ) , but they said to call in JUNE when rates are usually their lowest , and they could get us Locked in at that price , so I did , and we've been locked in at $1.99 per gallon since.