CNS Heating & Cooling, Inc

Last week in 97 degree heat, our Air Conditioning broke down! We have a newborn baby so it was clearly an emergency. I called CNS, they arrived within a couple of hours and repaired our condenser. We have an older system that needs to be upgraded, but CNS repaired it and got us AC until we are able to get that done. They came quickly, the office staff was beyond helpful & friendly during my hysteria and they repaired our AC at a fair price. Very Grateful to CNS!

CNS is great! We had several heating and cooling issues throughout a renovation and after, and they were always very responsive, on time, and courteous. The owner and all of the staff always made sure to explain everything to us and are always able to help and answer questions anytime they come up. We will continue to use CNS for all of our heating/cooling needs and highly recommend them! Thanks CNS!

Charlie and his team are the ultimate professionals in their field. They should be the benchmark for other companies. They inspected our unit, explained all the work that needed to be done, answered any questions we had, arrived on time, followed through with the work without any hiccups and were so personable. Thank you so much for your top notch services. We will be referring CNS to anyone and everyone!

When our 66 year old gas boiler gave up just before Halloween we scurried around trying to get prices and find the right people to get us a new one. Luckily a neighbor recommended Charlie Robinson/CNS, who gave us our third bid, which was comparable to one of the others. But Charlie was very specific and persuasive about why the Navien was the right choice for us, and we quickly settled on him. He came to the house when he said he would and did a great job, both removing the old boiler and water heater, and installing the new Navien, and in making sure everything was tested and worked properly. They also did a very good job cleaning up, and were nice people to have around. We would recommend them to anyone without qualification.

CNS replaced 2 old furnaces and 2 AC units. Charlie was knowledgeable and explained everything. He provided options and suggestions. The staff is polite and responsible. Work was done neatly, on time and on budget. I priced 3 vendors and selected CNS based on price and knowledge.

Charles is the consummate professional. He arrived when he said he would, and installed our central air conditioning unit. I had done lots of research and he priced the unit fairly and installed it expertly. I have and will continue to recommend CNS to anyone who needs heating and cooling work done.

Working with CNS over the past 15 years has allowed me to rest assured that we will always have heat or air conditioning when needed. Even the time I called on New Years Eve someone showed up and we slept nice and warm. They have installed both A/C and heat as well as water heaters. We had forced hot air and they converted it to air handlers with humidifiers. Nice. I think the boss's name is Charlie he's the one that came here.

I called when my heat would not turn on for this fall season and was accomodated with a quick afternoon appointment. Charlie inspected the unit and explained that it was 20 years old and could be fixed but he would recommend a new gas furnace which is high efficiency so cost savings would offset new unit costs. I went for the new 96% efficient unit and it works great.
We agreed on an installation date and it was installed within that day.
Area was left clean and all waste was removed.
Pleasure to deal with this family business and they are my HVAC vendor for sure

Very helpful and knowledgeable service. We use CNS for heating and cooling and have had an extremely favorable experience so far. They recently replaced our entire air conditioning system and we were very satisfied with all aspects of the process.

Took the money 16k. Never finished the job and never returned my texts after I requested a refund for work not done (be wary of them auto requesting money to your bank). Charlie honestly I gave you more than enough time to "review" I have all your texts on record May 4th I sent a request for a refund. July 18th still no response. He will explain that I understood the agreement but the agreement was to finish the work and not leave pex hanging out the wall. When questioned about the job he told me to "box it out and hide it" - friend was present when he said this. Photos of work were kept on record.

I am sorry I recommended him to anyone as his crew were "sloppy". after waiting for his team to assist me with filing the job his contact's never returned calls.

Majority of his reviews are fake. CNS is blacklisted in Weschester.