Isaac Heating & Air Conditioning

Do not trust the good reviews from this company. I had an old steam boiler that needed repair. Scheduled a morning appointment with Isaac. They give you a time range when they will show up and call you at any time they feel like prior to arriving. If you don't pick up the phone then, they cancel and go on to the next appointment! I called back literally within a few minutes and was told I needed to schedule for a week later!

The tech finally came a week later. He was very nice but did not have much experience with the equipment. He kept trying to tell me that the problem was with a leaky sight glass. I already knew it was a fill valve problem that either needed to be cleaned or replaced. Fortunately, I was to convince him of the actual problem after he talked to the master technician. He agreed and said they needed to come back again to clean it. $200 for the visit, nothing was done, but fine, I understand even though I knew the problem already, you needed to diagnose It. I really just wanted it to be done.

The real problem is when Ron the master tech came. This guy was an absolute crook. He was fixated on bragging about what degrees he had and how much experience he had. That's great for him, but I just want him to fix it. He said he could either clean it or replace the part, but halfway through, he stopped and said he would do no more and left the disassembled strewn across the floor! Refused to even put it back together. I don't care what his opinions on the matter is, I don't pay to essentially have someone come and destroy my equipment. To top it off, the guy had the nerve to refuse to leave until he was paid right there and then. After destroying my heat, he basically said wouldn't do anything else for me. Wouldn't repair, reassemble, or even replace the system.

If you look deep through the reviews, you'll see the real way Isaac does business. Sure if you have routine maintenance or an easy fix, you might have a good experience because their office staff is excellent. If you have any real problems though, you'll see customers have complained that they will purposely break parts to get you to replace your system, overcharging and scamming you, and in my case, taking apart your system, leaving it apart when you realize the work is too hard, then leaving you in the cold. To this day the parts of my boiler are still strewn across the floor

Service Technician Anthony arrived on time, performed the necessary checks of the furnace and A/C systems.
Anthony, was respectful, answered all of my questions. Cannot ask anything else.

The humidifier was repaired and now seems to be in perfect order. Thaddeus is extremely well qualified and organized .
Issac installed my HVAC and accessories with yearly maintenance and has done a terrific job.

Joe was fabulous he reviewed what was needed and not needed and went to the office to get the right part and in the meantime checked with the Inspector to make sure everything would turn out fine.

Very friendly and professional. They did a wonderful job and we'll be utilizing their services in the future. We highly recommend them!!

Really needed a little adjustment but was okay. The cold had a lot to do with outside venting believe it had snow and ice inside. Joe removed some moisture. very satisfied with the service . Thank you

We have done business with Isaac for about 10 years, The service is getting better in the last few years, The tech, people
have always been professional and courteous.

No complaints whatsoever. This quality service gives me peace of mind. I never regret contracting with Isaac Heating.

Isaac heating cooling came and cleaned our furnace in August the guy said it needed to be deep clean deep cleaning must mean cleaning out my pockets so in October they came in they came in and did a deep cleaning and then they couldn’t get there furnace working right so they taped off the fresh air vent because the furnace was putting too much carbon dioxide into the fresh air they charge us $618 the inducer fan was bad we had to call another company to fix it I would not recommend them to anybody you can tell when they don’t know how to work on a furnace when they don’t know how to get the panels off and plus our manual came up missing after they left

Excellent service. Jose was efficient and professional. Really appreciated the prompt (even early) notification of arrival and updates on completion.