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    Scaran Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Douglas Cohen

    Steve K. and Eric did a thorough job of the A/C startup for both of our systems. The systems were cleaned, tested, and adjusted as part of the annual service subscription that we have with Scaran. Eric seemed to be new to the Scaran team and was eager to learn the proper maintenance of each type of A/C system under Steve's watchful eye. Eric was very personable and good at explaining the work that was done. He will be a valuable member of Scaran's excellent service team.

    Sarah Colasanto

    They were awesome! The sales process was professional, friendly, no pressure and well priced. The installation crew protected my floors, quickly installed the new system, removed the old one, reviewed operation, and the warranty. What more can you ask for? I highly recommend them.

    JP

    Lou the technician did an incredible job in my parents home, they are older, have trouble speaking the language and are always worried about getting ripped off because of their age. Lou has such patience, knowledge in his trade and was even so compassionate to take out google translator for my dad. Overall excellent tech and service provided.

    Jenna Moran

    Mike O and Brandon G were amazing!! They were quick to come on site, communicated throughout the entire service call, recapped everything and overall went above and beyond with their kindness and knowledge. I will request them every time I need service done in the future!

    John Corona

    The team of James, Frankie ,Gamini ,Raymond and John did a great job installing 2 new heating furnaces and air -condition units and cleaning up the area after they finish the job. Thank You John Corona

    Paula Tramontano

    Mike O diagnosed air in the pipes as the cause of the lack of heat in part of my house. He is professional and thorough. He answered my questions about different parts of my furnace with patience and didn't push replacement or repairs that aren't necessary now, but explained what new type of part is now available when it does becomes necessary. He actually remembered servicing the furnace 4 years ago and checked my previous service calls on his tablet to confirm what he had previously repaired. He was friendly and kind to me as well as to my dog on his way out the door. I highly recommend Scaran and Mike O. I am so glad I just signed up for the Priority Service Plan with them so I will get discounts on future service calls and a much needed annual tune-up

    Terry McClain

    Service tech was timely, professional and friendly. Explained everything he had checked, labeled and walked me through all the operating features of the gas heating and hot water systems in my home. Have used this company for both installation and maintenance of heating and cooling systems. Highly recommend this company.

    Allen Chin

    In our two apartment duplex, got the thermostat replaced in one unit and additional refrigerant for the AC in the other unit. Mike O'Connor was the service technician and he was knowledgeable and professional (great service)!

    Valerie Murphy

    I had such a pleasant experience with the service I received. Brian and Steve were excellent! Their knowledge and expertise made for a worthwhile service call. Problem resolved! Thanks for your help, I was completely satisfied,

    Laurie LoPrimo

    Lou and James are professional, courteous and know how to get the job done. They are truly an asset to your organization. It’s a pleasure doing business with Scaran and with Lou and James.

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